Management Applications Manager

Management Applications Manager (Logistics, GED/ECM, Facility Management) The Fédération des Hôpitaux Vaudois informatique (FHVi) is the preferred IT partner of 12 regional hospitals and healthcare establishments in the canton of Vaud. FHVi accompanies them through the many challenges of the digital transformation of the healthcare sector and its main missions are to plan, design, implement, and operate the IT system of its members. This consists of more than 120 employees serving 14,000 users, for a fleet of more than 8,000 workstations distributed across a hundred geographical sites and in three cantons (VD, VS, FR). The position is addressed equally to a woman or a man. For ease of reading, terms are only in the masculine. Management Applications Manager (Logistics, GED/ECM, Facility Management) What if your IT expertise contributed directly to the performance of the hospital system? Join our Management Information System department and play a key role in the evolution and performance of business applications related to the hospital administrative field. This is a central interface role between business teams, suppliers, and IT, with a strong application management dimension. Your mission: As an Applications Manager, you are the guarantor of the functional and technical coherence of the solutions within your scope. You manage the application lifecycle, guaranteeing their security, performance, and efficiency, while meeting the operational needs of user departments. He/she actively participates in the management and evolution of the business information system, ensuring its coherence with the strategic orientations, processes, and operating methods defined at the business level. Your main activities and responsibilities: Responsibility for applications Animate and support user groups and business referents, and share your expertise to improve the use of applications. Ensure functional and technical responsibility for ERP, GMAO, and GED applications. Guarantee the performance, availability, and security of solutions Maintain a global vision of the application architecture. Define and manage the product roadmap in collaboration with the business departments. Organization and management Plan and organize evolutionary maintenance, updates, and evolution projects with FHVi teams, establishments, and suppliers. Define and implement a strategy for service continuity and recovery after a major incident. Coordinate technical tests and functional validations with the business before production releases. Collect, analyze, and prioritize evolution requests with the support of user groups and business referents. Support and operations Provide level 2 and 3 technical support, analyze incidents, and implement lasting solutions. Monitor and coordinate interventions with suppliers and partners. Maintain up-to-date technical documentation according to FHVI standards. Perform regular technical controls to guarantee system performance and availability. Implement and monitor operational indicators in accordance with service contracts. Participate in on-call duties to ensure continuity of services. Relations and collaboration Maintain regular relations with the establishments to monitor operations and anticipate future needs. Be a source of proposals and innovation to improve processes and the use of applications. Manage crisis situations with diplomacy and efficiency. Collaborate on the continuous improvement of usage and the dissemination of best practices within the information system. Profile sought: Education and experience Higher education (HES / EPF engineer or equivalent). Minimum 5 years of experience in application management, as an Application Lead or Application Manager. Experience in a complex and multi-stakeholder environment. Experience in the hospital field or in a management information system: an asset. Technical skills Project management and proven experience in animating user groups. Experience in integrating heterogeneous systems. Experience in level 2/3 application support. Ability to design and evolve data models. Sensitivity to security, performance, and service continuity issues. Proficiency in SQL (complex queries, data analysis, reporting, incident diagnosis). Good knowledge of development and scripting (.NET, PowerShell or equivalent technologies). Knowledge of ERP and management tools (e.g.: ERP OPALE, GMAO Waveware, Therefore): a plus. Knowledge of mobile applications (Android): an asset. Professional skills Experience in project management and animating user groups. Ability to collect, analyze, and prioritize business needs. Aptitude to bridge the gap between functional issues and technical constraints. Structured mindset, rigor, and organizational skills. Ability to manage complex situations and work under pressure. Autonomy and ability to learn quickly. Availability for travel to Vaudois hospital sites. Personal qualities Spirit of initiative and ability to propose solutions. Excellent analysis and synthesis skills. Very good interpersonal and communication skills. Service-oriented and solution-oriented. Team spirit and transverse collaboration. Diplomacy and ability to manage sensitive or crisis situations. Languages: French: excellent oral and written mastery, with writing ease. English: ability to express clearly