Service Desk Employee 80-100%

To strengthen the ServiceDesk, we are looking for you as a team member!

Your tasks

• Monitoring the automated deployment process of the service technicians
• Receiving fault reports and supply orders by telephone or email
• Timely forwarding of faults to the corresponding service technician
• Planning the external and internal deployment of the service technicians
• Processing fault reports in the ERP system
• Supporting internal and external customers with inquiries (device software and hardware)
• Invoicing of work assignments and supply orders

Your profile

• Completed vocational training, ideally in KV or in IT
• Technical know-how
• Several years of professional experience in a similar function
• Good IT knowledge at the user level (MS-Office suite and helpdesk tools)
• German native language, French language skills are present and English language skills are an advantage

Are you a communicative, service-oriented personality who likes to work independently and with initiative? Then we look forward to getting to know you soon.

We offer

An open and direct corporate culture with a diverse range of tasks awaits you. You have the opportunity to contribute and actively participate in the progress of the company. We offer attractive employment and working conditions as well as the possibility of home office.

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