ICT Service Manager / ICT Project Manager 80-100%

This is your contribution • Analyzing requirements with the specialist teams as well as designing and implementing specific IT operations and service structures • Supporting and optimizing all maintenance and license agreements for the ICT products and services used • Reviewing the agreed SLAs and OLAs regarding the availability and performance of services, systems, networks, and applications • Leading ICT initiatives and ICT projects, from concept through realization and introduction to successful acceptance • Responsible for operational ICT operations and the leadership as well as coordination of external ICT service providers What makes you unique • Business Informatician (UNI, FH or HF) with additional training as an IT Project Manager IPMA-C/PMI and experience in project management • Experience in implementing and operating service and operations management systems as well as in the lifecycle management of virtualized ICT environments • Experience in implementing ICT projects, particularly in the replacement procurement of existing infrastructures and the procurement of external ICT service providers • Sound knowledge of the products Microsoft, VMware, Veeam, HPE-Hardware and Manage Engine • Good knowledge of a second official language as well as English skills In a nutshell Actively help shape modern ICT environments in technical building management, from operation to continuous further development. In this versatile function, you will take responsibility for the correct provision of ICT services for our ICT basic infrastructure Domotik and contribute your know-how to exciting infrastructure and further development projects. Look forward to a varied working environment with high personal responsibility, interdisciplinary cooperation and the opportunity to actively help shape our ICT. Do you value successful cooperation? Build, procure, move, advise - that is the DNA of the BBL. Every day, we joyfully do our best for Switzerland, politics, and the federal administration. Together, we ensure that all 43-000 employees of the Confederation can do their work and thereby not only shape their cooperation, but also set new standards for sustainability. Link to more information Questions about the position Roland Herrmann Head of Domotik +41 58 46 76846 Questions about the application Renate Braun HR Business Partner +41 58 46 38084