Junior Service Advisor VW (m/f/d) 100%

We move and inspire people. Simple. Sustainable. Ahead. ----------------------------------------------------------------- With over 90 locations throughout Switzerland, AMAG Retail is in direct contact with end customers and includes all AMAG garage operations, bodywork centers and used car centers. Do you enjoy approaching people and live real customer service? Then we absolutely want to get to know you! For our largest AMAG Retail operation - the Autowelt in Dübendorf - we are looking for an empathetic and motivated personality as Junior Service Advisor VW (m/f/d) 100%. How we inspire you ----------------------- • Life long learning: We participate in your further education -- boost your career! • ZIF: Additional individual days off -- purchase additional vacation days and treat yourself to a well-deserved longer break • Special conditions on vehicle purchase and service: For you and your family -- because we know how important mobility is • Travel with discounts: Travel cheaper worldwide with Europcar • Special conditions on fuel purchase: Save when refueling -- more money for the beautiful things in life What you can achieve with us ----------------------------- • Customer relationship manager: You greet our customers at the reception and ensure the first contact, both on the phone and personally on-site • Service navigator: You look after customers for tire changes and simple service appointments and ensure high customer satisfaction • Admin expert: You take on varied tasks in the administrative area and help with your work to ensure the garage operation runs smoothly • Bridge builder: You support our service advisor team in general administrative work (e.g. coordination of customer appointments between workshop and customer service, checking open orders) • Mobility enthusiast: You ensure a pleasant atmosphere and convince our customers with your passion for holistic mobility What you bring with you ------------------ • Professional training: You have completed training in the automotive technical field • Service professional: You are sociable, enjoy approaching people and impress with your advisory competence and persuasiveness on the phone and on-site • IT expert: You have an affinity for digital processes, virtual customer communication and the use of AI tools • Mindset master: You are resilient, deal positively with pressure and always maintain a positive mindset. Your customer-oriented nature as well as your specialist knowledge and enthusiasm for the automotive industry make the perfect mixture • Driving professional: Valid driver's license Cat. B