LPP occupational benefits service manager

70 - 100%, Lausanne / Smart Working

Shape your future with us!

Every claim is a human story. And behind every file, a dedicated team doing everything to find the best solution. If you love challenges, well-done work and concrete impact - you are in the right place.

In the Customer Operations sector, you participate in shaping the experience of customers who have suffered a claim and receive benefits. Our customers are at the center of our concerns and, together with them, we seek a solution adapted to their needs. By systematically applying the "Customer first" motto, we guarantee very high customer satisfaction.

What we offer you

We are convinced that satisfied employees achieve better performance. That is why we offer salary supplements that bring tangible benefits, beyond the ordinary.

Flexibility and freedom: Smart Working (flexible working model), annual working time, five weeks of vacation (six weeks from age 50), two additional weeks of vacation offered every five years, possibility to purchase up to ten additional vacation days per year

Professional life and family life: meeting schedules adapted to families, 22 weeks of maternity leave, eight weeks of leave for the other parent, subsidies for daycare, company family allowances, days off for the care of relatives or in difficult personal situations

Providence and insurance: an attractive pension fund offering extended supra-obligatory benefits and savings options, and up to 30% discount on insurance products

Flexible benefits: AXA Shareplan (employee participation), CHF 500 per year on the Swibeco benefits platform, reduced price lunch or Lunch Card, Smart Working allowance of CHF 200 per year

Mobility: reimbursement of the half-fare subscription, Reka-Pay up to CHF 1000 per year (20% discount), fleet discount, free electric charging station, AXA bicycles to borrow

The right balance at work: free health checks, health weeks every year, varied physical activity offers (online and on-site), massage offers, rest rooms, Employee Care, online health portal, various seminars and events around health prevention and mental health

Development: three days for individual training, wide range of learning and development, free coaching, financial participation in continuing education, promotion of internal mobility, talent development offers, seminars for those over 55 (AXA Horizon), involvement in communities on different themes, participation in innovative projects (Innoday, AXA Hackathon, UnConference), two days dedicated to volunteering missions (environment and social)

Your future workplace

Chem. de Primerose 11, Lausanne

Send your application!

Do you have questions or need help? Do not hesitate to contact Aline Reverchon by e-mail at .

Diversity and inclusion are values dear to AXA

Open-mindedness, tolerance, respect for what differentiates us as well as what brings us together, these are the essential characteristics of collaboration at AXA Suisse. We wish to promote equal opportunities and remove obstacles in the recruitment process.

If you need help or individual adaptations due to a disability, neurodivergence and/or a health problem, you can contact the Recruiting team at any time:

About AXA

At AXA, we are convinced that every person has the potential to actively contribute to shaping the future. Our goal is to create a dynamic, encouraging and progressive working environment that stimulates and inspires you. With a culture marked by peer-to-peer collaboration, trust and diversity. With our modern working conditions, we wish to take into account the needs of our employees and help you develop your strengths, take on responsibilities and commit within your team in favor of new ideas. You will thus be able to evolve personally and shape the world of tomorrow with us, by protecting what truly matters.

We look forward to your application!

For administrative and data protection reasons, only complete application files (CV, certificates, etc. j4id10461848jm j4it1044jm j4iy26jm) will be considered