Deployment Planner 80-100% (a)

Do you have a flair for numbers, think ahead, and keep an overview even with short-term changes? As a Deployment Planner, you ensure that our teams are deployed at the right place at the right time. In doing so, you combine analytical thinking with organizational talent.

Deployment Planner 80-100% (a)

Your tasks

• Planning and optimization of personnel deployment based on forecasts, volumes, and resources
• Adjustment of planning in the event of deviations, fluctuations, and absences
• Early recognition of personnel requirements and coordination with recruiting and operations
• Planning of training, onboardings, and holidays
• Ensuring operational and legal requirements

What you bring with you

• Commercial training or comparable qualification
• Experience in an operations, customer service, or contact center environment
• Analytical thinking and affinity for numbers
• Structured, independent, and reliable way of working
• Organizational talent and flexibility
• Strong communication skills and enjoyment of working with internal and external interfaces

What awaits you

• A central role in everyday operations with a lot of personal responsibility, short decision-making paths, and direct influence on the success of our customer projects.
• Do you prefer to plan ahead instead of just reacting to changes? Then we would like to get to know you.

Apply now and become part of DialogWorld AG.

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