Program Coordinator

• 08 July 2026 • 100% • Indefinite duration • Basel Program Coordinator Temporary contract / Glion, Switzerland Glion Institute of Higher Education, a brand of Sommet Education Group, is a private Swiss institution that shapes the future of education in hospitality and luxury management through 3 campuses in Glion and Bulle (Switzerland) and London (United Kingdom). 3rd in Hospitality and Leisure Management, 3rd in employer reputation in the QS World University Rankings 2026. Accredited by the New England Commission of Higher Education (NECHE) and the Swiss Accreditation Council (SAC) as a specialized Higher Education institution. Development, Distinctiveness, Joint Commitment, Openness, and Service Mindset are the values that guide our actions. We offer an innovative, collaborative, and dynamic environment. Responsibilities: • Coordinate daily operations of academic programs, ensuring smooth delivery, effective planning, and deadline respect • Serve as primary point of contact for students, providing orientation, support, and prompt responses to requests • Monitor attendance, academic progress, and student retention, identify issues, and implement appropriate support measures • Ensure compliance with academic policies, procedures, and quality standards while maintaining a positive student experience • Collaborate with program directors, faculty, and internal departments (Registry, Admissions, Marketing, IT, Operations) to support program delivery • Manage and maintain academic systems, learning platforms, and program documentation, ensuring data accuracy and accreditation compliance • Coordinate professors and guest speakers, including course setup, planning, administrative support, and quality assurance processes • Plan and organize academic and student-related events, such as welcome sessions, field trips, boot camps, committee meetings, and graduation ceremonies • Supervise administrative and budgetary processes, including purchase orders, supplier invoices, and program-related expenses • Contribute to continuous improvement initiatives and foster effective collaboration within the program coordination team by sharing best practices and supporting departmental objectives. Profile and experiences: • Master - a Bachelor's degree is acceptable based on prior experience and other qualifications, preferably in hospitality management or business • Demonstrated interest or experience in supporting the implementation of educational programs • Proven project management skills and ability to work autonomously • Several years of professional experience, preferably in the hospitality industry or in the field of education • Excellent oral and written communication skills, and mastery of spoken and written English. Other information: • Location: GIHE Sàrl, Route de Glion 111, 1823 Glion • Type of contract: fixed-term contract • Activity rate: 100% • Employment dates: from 01.09.2026 to 26.02.2027