Client Success Specialist

Client Success Specialist Love what you do – we make employment happen! Are you familiar with digital products, love customer contact and want to have real impact? Then this could be your next move. At JobCloud, as a Client Success Specialist, you are the central contact person for your customer portfolio regarding Programmatic Advertising. You ensure that your customers achieve their goals and in doing so, build relationships that last longer than a campaign cycle. Learn more about our unique culture and why you should work at JobCloud. This is us: Surely you know . This is just one of many brands that belong to JobCloud. We are leaders in the digital job market in Switzerland and want to make job or personnel searching as easy as possible: Love what you do – we make employment happen! By the way: We are not interested in your color, your gender or what you believe in... Come as you are, because you are good as you are. WHAT YOU DO WITH US For your portfolio, you are the go-to person: from consulting to active 1st level support via telephone and video Evaluating campaign data, recognizing optimization potential and communicating insights clearly in reports and reviews - that is part of your everyday life You keep an eye on ongoing recruitment campaigns and JobCloud platforms and intervene when necessary Work closely with Sales, Customer Success Operations and Tech Support so that performance is correct You know our products inside and out and know how to make the added value tangible for different customers You recognize upselling potential and actively contribute it WHAT YOU BRING WITH YOU At least 2 years of professional experience in a position with contact with corporate customers Clear, empathetic communication at eye level – internally as well as externally Analytical thinking suits you: recognizing patterns in data and drawing the right conclusions Proactive way of working, personal responsibility and a cool head even when it gets stressful Real enthusiasm for digital topics and e-commerce Very good MS-Office skills Flawless German skills and fluent English skills jpid4ff1678jm jit0627jm jiy26jm