RECEPTION AND CUSTOMER SERVICE ASSISTANT (FR/DE)

Samvaz SA is a family business active since 1964 in metal machining in Chatel-St-Denis (Fribourg). The company has grown by developing, manufacturing and marketing its own products, such as PIPEX® fastenings, the SAM® formwork system, RALI® planes and TERSA® planing shafts, which are distributed in Switzerland, Europe and throughout the world. The company employs approximately 140 employees in total. As an important economic actor, Samvaz SA also has a social responsibility that it assumes, notably with a large photovoltaic park, its heating based on wood waste and the subcontracting of some operations to protected workshops in the region.

We are looking for our future

RECEPTION AND CUSTOMER SERVICE ASSISTANT (FR/DE)

100% (F/M/D)

YOUR RESPONSIBILITIES

• Ensure the reception of visitors and customers, as well as the management of the telephone switchboard and the company's general e-mail inbox
• Manage routine activities related to the company's reception and provide administrative support to the various departments
• Process and ensure the follow-up of offers, tenders and customer orders
• Ensure the follow-up of invoicing, credit notes, deposit slips, cash sales and any non-conformities
• Respond to customer requests and ensure the management of the various customer service e-mail inboxes

YOUR PROFILE

• You have perfect command of French and German, both spoken and written. Any other language is a real asset
• You hold a training as a commercial employee or an equivalent training
• You benefit from several years of experience in a similar role
• You have worked in the construction sector, a real asset
• You are dynamic and possess an excellent sense of reception, communication and service
• You are recognized for your sense of organization and your ability to manage several priorities simultaneously
• You have excellent writing skills and are comfortable with standard IT tools and ERP

WHAT WE OFFER

• The opportunity to join a well-established and growing family business
• A varied role, rich in contacts within a dynamic environment
• Regular hours offering a good balance between professional and private life

Start date: to be agreed

Are you the person we are looking for?

Then do not hesitate to send us your complete application file (cover letter, CV, certificates and diplomas) via Jobup or by mail to:

SAMVAZ SA

Ressources Humaines

Pra de Plan 25, 1618 Châtel-St-Denis

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