Medical Secretary

Ref 2580445 | Date: 22 Sept 2026

3R Swiss Imaging Network SA

3R is the leader in local medical imaging in Switzerland with 20 radiology centers located in the cantons of Valais, Vaud, Fribourg, Neuchâtel, Geneva, Bern and Zürich, with which 30 digital radiology installations operated in partnership with general medicine practices (radiology branches) are associated.

Recognized for its diagnostic excellence, its high level of service to patients and its commitment to R&D, the group today brings together more than 280 healthcare professionals, including nearly 60 radiologists and one cardiologist.

We are looking for our center in Sion,

Medical Secretary

Job description

Your mission

As the first point of contact for patients and prescribers, you ensure a warm and professional welcome, the administrative management of medical files as well as the coordination of appointments within the center.

Your responsibilities

• Welcome, inform and direct patients with a service-oriented attitude, managing difficult situations with diplomacy and empathy
• Ensure telephone reception for the center and via the group Call Center, schedule examinations and manage schedules
• Create, complete and update patients' digital files via Xplore
• Check the compliance of files (LAMal, LAA, AI insurance data), perform necessary follow-ups
• Ensure billing and collection via EOpale by applying TARDOC tariff bases
• Verify the secure sending of medical reports to prescribers and manage any corrections
• Participate in the integration of new employees and in the continuous improvement of services

Profile sought

Your profile

• Diploma as a medical secretary or a title deemed equivalent (CFC as a commercial employee accepted)
• Proven experience in medical secretarial work, ideally in radiology
• Excellent oral and written expression, active listening, sense of service and reception
• Mastery of IT tools; knowledge of the Swiss healthcare system (LAMal, LAA, AI)
• Autonomy, organization, flexibility and team spirit
• Discretion and strict sense of confidentiality

What we offer

• A benevolent working environment, centered on the quality of patient care
• A structured integration with training in the group's tools and procedures
• Development opportunities within a growing medical group

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