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Head of Quality (m/f/d), 100%

myStromer AG

Employment type
Full-time
Workload
100%
Location
Köniz
Company
myStromer AG, 3173 Oberwangen b. Bern
First posted
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For our headquarters in Oberwangen, we are looking for an experienced and strong-willed personality, starting by arrangement, as

Head of Quality (m/f/d), 100%

As Head of Quality, you will report directly to the CEO and strategically further develop the quality function at myStromer. You are responsible for the governance of product and service quality throughout the entire product lifecycle: from development through purchasing, logistics, and production to sales and marketing. In doing so, you establish transparency regarding quality performance and risks, create data-based quality control, and drive the continuous further development of quality management together with the management board. We do not understand quality primarily as an audit, documentation, or control function, but as a central success factor for product quality, customer satisfaction, the long-term strength of our premium brands, and a sustainably lived quality culture across all company areas.

Your tasks

  • You develop and establish company-wide Quality Governance and, together with the managers, promote a quality culture in which quality is lived as a shared responsibility.
  • You advise the CEO and the management board on quality-relevant issues and create transparency regarding the company's quality performance with a meaningful KPI and reporting system.
  • As the first point of contact for quality topics, you work closely with the specialist departments and ensure the sustainable and efficient solution of quality-relevant challenges.
  • You accompany product creation from development through purchasing and production into the market and ensure that quality requirements are effectively implemented throughout the entire product lifecycle.
  • With effective Quality Reviews, clear standards, and defined escalation mechanisms, you create transparency and manage quality-relevant risks.
  • Through the analysis of warranty data, field failures, as well as customer and dealer feedback, you derive sustainable improvement measures.
  • Together with the company areas, you continuously develop quality along the entire value chain. In doing so, you recognize risks and the need for action at an early stage and drive the further development of product, process, and service quality.

Your profile

  • Completed studies in the field of engineering, electrical engineering, mechatronics, quality management, or a comparable qualification.
  • 10 years of experience in quality management, including several years in a leadership role or as a Senior Expert in a technology-driven company.
  • Experience in an environment with technically demanding products, high quality requirements, and a strong customer focus, ideally in the areas of Premium Consumer Goods, Automotive, MedTech, mechanical engineering, or industry.
  • High professional credibility as well as the competence to work at eye level with development, purchasing, suppliers, production, sales, marketing, and finance, to analyze complex quality issues, and to implement effective solutions.
  • Proven experience in cross-departmental management of quality and improvement initiatives as well as the ability to win stakeholders over for sustainable changes through expertise, persuasiveness, and targeted influence.
  • Sound competence in structured root cause analysis as well as in the construction of data-based quality control with meaningful key figures and reporting systems for the sustainable improvement of product, process, and service quality.
  • Assertiveness as well as the ability to unite different interests, communicate clearly, and successfully drive changes forward.
  • Analytical, structured, and independent way of working with high initiative, personal responsibility, and strong implementation strength.
  • Very good German and English skills; other languages are an advantage.
  • Readiness for occasional travel to suppliers, trading partners, customers, and our international locations.

What we offer you

  • Responsible task with high visibility and direct influence
  • International, dynamic working environment with short decision-making paths
  • High degree of creative freedom in the further development of teams, processes, and systems
  • International environment with established premium brands
  • Great scope for design in an exciting growth phase
  • Modern employment conditions and flexible working options
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