Operations Coordinator: Disposition Control Center Mitte

Are you ready to help shape the pulse of daily operations management? Do you love coordinating complex processes and reacting quickly? Do you enjoy using digital tools to actively help shape operations? With you, we ensure the smooth operation of our line network, even when things don't go according to plan. PostAuto is converting its fleet to electric drives by 2035. With your contribution and full conviction, you will play a crucial role in making this transformation a success Your benefits at Post. With us, you work in a forward-looking, dynamic environment where you can contribute and grow. We offer various benefits that allow you to flexibly shape your daily life according to your needs. Vacation We give you 6 weeks of vacation. Education and Training We support you in education and training, temporary job changes, and offer you career advancement opportunities. We train drivers in our own training center. Family-friendly We offer 18 weeks of fully paid maternity leave and 4 weeks of leave for the second parent. We also contribute to the costs of family supplementary childcare. Flexibility We support you with individual work models. Mobile and flexible working, home office, third place, part-time work, and job sharing. Collective Employment Contract The collective employment contract protects, strengthens, and creates clear rules - for fair employment and working conditions. Mobility offers We offer you travel discounts (FVP) and attractive additional offers for family members. You only pay CHF 10 per year for PubliBike or Velospot. What you can achieve. • You monitor line operations in real-time and specifically counteract deviations to ensure quality and punctuality. • You control traffic independently and in a targeted manner, make quick decisions in the event of disruptions, and effectively coordinate all necessary measures - from vehicle deployment to personnel scheduling. • You inform passengers as well as internal and external stakeholders transparently about events and disruptions. • In close cooperation with partners such as railway companies or emergency services, you schedule personnel and vehicles at short notice. • You use modern systems such as ISA, Planbox, and the disruption manager efficiently to optimize processes. • You actively contribute to the further development of control center processes and tools and bring your own ideas for improvement. • As part of the emergency organization, you take on a central role and act responsibly in special situations such as accidents, natural events, or security incidents - quickly, prudently, and solution-oriented. What you bring. • A completed vocational training (EFZ), preferably in the commercial, technical, or logistical field, forms the basis for this function. • You have experience in disposition, control center, or a comparable environment - preferably in public transport. • In-depth knowledge of digital tools and systems such as ISA, Planbox, or the disruption manager, as well as proficiency in MS 365, are required. • You have pronounced communication skills, a confident demeanor, and bring team spirit and personal responsibility. • You work gladly in shift work, also on weekends, holidays, and on-call duty, and take responsibility during off-peak hours. • You communicate well orally and in writing in German and have good (oral) knowledge of a second national language.