Customer Advisor: Basel and Home Office

Customer Advisor: Basel and Home Office You are... Callpoint - a owner-managed call center - and we take care of our employees and customers with passion and commitment. With us, you've finally arrived. We are... communicative, resilient and have fun with customer contact? Then come to us, we promote and develop you - and look forward to your application. Your responsibility You accept customer inquiries and complaints by phone and convince with your competence You process written customer inquiries and e-mails flawlessly You manage attractive customer mandates and continuously expand your expertise in customer service Working hours from Monday to Saturday from 07:30 to 20:00 Your profile Swiss German/German is your native language English in word and writing at least level B2/C1 is required You have fun dealing with customers and work well in a lively team Good PC skills are a requirement You are looking for a hybrid work model, in which you can also work from home For employment, a clean criminal record and debt collection register extract are required Your benefits Pleasant working atmosphere, careful training and individual support Attractive employment conditions according to the collective labor agreement of the contact center industry After the entry salary of CHF 4'314 (100%), your salary will increase by 4% per year in the first two years Start immediately, working hours 80 - 100% possible After the training phase (probationary period), home office is possible Have we sparked your interest? Then I look forward to your online application! If you have questions, Sägesser is available to you under or by e-mail E-Mail schreiben (<>) . jpid09c0ae1jm jit0626jm jiy26jm