Receptionist and multimedia / energy customer advisor (M/F - 100% - 9 month fixed-term contract)

• 18 August 2026 • 100% • Temporary • 1170 Aubonne • Log in to see the salary estimate from jobup.ch It all began in 1895, when the young company Société Electrique d-Aubonne (SEFA) obtained the double mission of implementing a tramway connecting Allaman, Aubonne, then Gimel, and that of exploiting the waters of l-Aubonne to produce the electricity necessary for its operation and the development of this region. More than 130 years in the service of technology and entrepreneurship, a history we are proud of! Building on this past, SEFA also has dreams for the future, in accordance with today's needs and tomorrow's solutions, as well as the desire to continue participating in the sustainable development of our beautiful region for a long time. Our vision is to support our customers with a 100% local offering of sustainable and intelligent services in energy, multimedia, mobility and services to municipalities. If you too, your daily actions in favor of your customers and your region are guided by strong values, and you want to participate in the energy revolution, in order to respond to the constant growth and the exciting challenges that await us, we invite you to join SEFA as: As a Receptionist and multimedia / energy customer advisor, you will be the first point of contact for visitors and customers. Your main mission will consist of responding to all requests from our customers in all areas of activity of the company. By identifying needs, advising, and finalizing the sale of products, you will actively participate in the promotion of SEFA products and more specifically Multimedia combined offers. You will furthermore ensure physical and telephone reception, manage various administrative tasks, and ensure the smooth running of the Espace clientèle. Your missions Reception Welcome, inform and direct visitors with courtesy and professionalism Answer telephone calls, filter and forward messages Manage information requests and provide a first level of information Reception and sorting of mail and parcels Updating databases and internal management tools Creation and routing of tickets through the company's CRM Sales Identify the needs of customers/prospects and advise them on SEFA products Promote and sell multimedia products and mobile telephony Answer telephone requests Welcome customers and visitors in the Espace clientèle Keep the customer database up to date and ensure the follow-up of files Participate in commercial events as well as marketing campaigns (direct mail and outgoing calls) Provide level 1 technical support (Settings, updates, netPlus.ch apps) and after-sales service Your profile CFC in commerce/sales or equivalent Minimum 4 years of experience in customer relations Proficiency in Microsoft Office (Word & Excel) and IT tools (ERP, CRM and mobile phone settings) Excellent knowledge of commercial techniques, strong affinity for sales Knowledge of Multimedia / Telephony / Renewable energy products Versatile, multitasking, dynamic and strong customer orientation Excellent oral and written communication skills Sense of welcome and service Start date: As soon as possible We offer A working environment rich in interesting and varied challenges within a local, sustainable, dynamic and rapidly developing company, with motivated teams as well as excellent social conditions. If this adventure tempts you and you are predisposed to prepare our region for the challenges of our time, if your profile matches our needs, please send us your complete application file (cover letter, CV, work certificates and diplomas) by 6 September 2026.