Customer Support Agent Banking (m/f/d) 80-100%

icare AG – Your entry into the future of customer service
The icare AG stands for modern customer dialogue, innovation and growth. As a dynamic call center company with a focus on quality and performance, we are looking for motivated personalities who want to take the next step together with us.

Customer Support Agent Banking (m/f/d) 80–100 %
📍 St. Gallen | Zürich | Olten

Your tasks:

• Advice regarding (blocking, limit management)
• Support for the mobile payment app TWINT
• Information on transactions, products and services
• Professional handling of customer inquiries in the banking environment

Your profile:

• Experience in customer service / call center is an advantage
• Fluent German in spoken and written form
• French or English, (Italian = plus point)
• Technical understanding and confident handling of IT systems
• Willingness for flexible working hours (7×24 operation)
• Impeccable reputation (no entries in the criminal register / debt enforcement)

What we offer you:

• Entry into the banking and finance world
• Modern workplaces and structured induction
• Fair wages
• Flat hierarchies
• Dynamic team with development opportunities
• Secure employer in a growing industry

Interested?
Then become part of our team – we look forward to your application!
icare sales&services AG
Giuseppe Pisani
Piccardstrasse 13
9015 St. Gallen
Mail: giuseppe.pisani@icare-ag.com