Technical Solution Engineer 80-100% (m/w)

What you can achieve with us: • Customer Consulting & Operation: You advise our customers on operational issues and accompany them through the entire installation process - from commissioning to successful completion. • Commissioning & Integration: You ensure the commissioning of customer installations via remote maintenance and work in complex infrastructure and integration environments. • 3rd-Level Support: You take on demanding support cases for HIN Gateways and analyze complex network, security, and mail flow problems. • Testing & Further Development: You participate in the development and testing of our appliances and actively contribute your experience. • Documentation: You create and maintain operational documentation to ensure stable and traceable system landscapes. What you bring with you: • Network & Security - focus of your role: You have sound knowledge of protocols, authentication, and encryption (e.g., SSH/SCP, SSL, NTLM/Kerberos). Experience in network design and operation (subnetting, routing, firewalls) as well as handling directory services and web technologies (LDAP/AD, HTTP/S, SAML, APIs) are part of your skillset. You have practical experience in DNS and troubleshooting (records, zones, mail setup). • Virtualization & Infrastructure: You have experience with VMware (deployment, operation, backup of VMs) as well as in the construction and operation of virtual networks (switches, bridges, interfaces). You bring knowledge of cluster setups (VMs or containers) - ideally supplemented by experience with Hyper-V or KVM. • Microsoft & Active Directory: You are familiar with Active Directory and group policies (GPOs) and have a good understanding of typical server roles (AD, DNS etc.). You work confidently in Windows environments (incl. registry) and have basic knowledge of Microsoft Defender. • Mail & Messaging: You have a sound understanding of mail flow and relevant protocols (SMTP, IMAP, M365). You bring experience with mail DNS (MX, SPF, DKIM) as well as in the construction of modern mail structures (alias, routing, distribution lists). Additionally, you are familiar with Microsoft 365 (rules, connectors). What we offer you: • Open, team-oriented corporate culture • Flat hierarchies and fast decisions • Flexible working hours and extensive opportunities for home office • Generous financing of further education and leadership coaching • Above-average pension fund contributions, extended savings plan for employees, comprehensive daily sickness and accident insurance You can learn more at www.hin.ch/jobs Planned start date: Immediately or by arrangement. Your moments of success are our inspiration. With us, you are a person - and not a number! Diversity enriches our team - we look forward to all applications. Do you fit with us? Then apply now. Send your complete application dossier by email to: bewerben@hin.ch. Do you have questions? Michelle Hottinger, HR Service Manager, (+41 58 670 48 48) is there for you! *We only consider direct applications.*