Administrative Support Mission 80%

Ref 2587136 | Date: 23 Oct 2026

Academic Work Switzerland

Join a major player in the automotive sector in Lausanne! Our client is looking for structured and dynamic administrative reinforcement to join its customer service department in early November.

Administrative Support Mission 80%
====================================

About the role

As Administrative Support, you will play a key role within the customer service department. You will ensure the administrative management of files while performing physical vehicle inspections and coordination with the workshop.

We offer you
A one-month temporary mission at 80% with strong possibilities of extension and integration into a caring team.

Tasks
-------

Taking charge of customer service administration, vehicle inspection, and scheduling workshop appointments.

• Perform inspection and check-in/check-out of vehicles
• Identify, document, and notify any potential damage
• Manage claims and ensure the follow-up of vehicle history
• Contact customers to report findings and perform follow-ups
• Organize and schedule appointments with the mechanical workshop
• Coordinate parts availability and ensure deadlines are met
• Propose mobility solutions such as loaner vehicles if necessary

We are looking for

• CFC in commerce and/or successful first administrative experience
• Excellent mastery of the Office Suite
• Fluent French, both spoken and written
• Strong organizational skills, rigor, and sense of responsibility
• Excellent interpersonal skills and sense of customer service

To succeed in this role, your personal skills are the following:

• Social
• Organized
• Responsible

Our recruitment process
------------------------------

This recruitment process is managed by Academic Work.

Our selection process is continuous and the advertisement may be closed before the recruitment process is completed if we have moved to the next phase. The process includes two tests: a personality test and a cognitive test. These tests are tools used to find the right talent for the right position, in order to guarantee equality, diversity, and a fair process.

jpid9d513f5jm jpit1043jm jpiy26jm