Customer Service & Sales Back Office Employee RONAL Bathrooms

Customer Service & Sales Back Office Employee RONAL Bathrooms HELLO! We are the RONAL GROUP. Our employees operating worldwide are our most important asset. Together with them, we move the world with our passion. DO WE FIT YOU – AND YOU TO US? We are RONAL Bathrooms and set standards with sophisticated products for bathrooms and the wellness sector. We are characterized by passion for quality, technology, innovation and design. As one of the leading companies in the sanitary industry, we are part of the internationally active RONAL GROUP with around 7'000 employees worldwide. With our products, we inspire our customers through unique bathroom and wellness experiences. Our employees are our most valuable asset. Flat hierarchies offer you the opportunity to contribute your personal strengths and take on responsibility. In doing so, you can count on the support of a strong team at any time. YOUR TASKS Organization and coordination of customer service assignments Scheduling and appointment setting for our service technicians in German and French Telephone customer support and consultation Independent order processing for an assigned customer portfolio Technical and commercial clarifications Close cooperation with the field service Assignment of orders to external installers and service partners Ensuring professional and efficient customer communication YOUR PROFILE Completed commercial or technical training Experience in customer service, sales back office or in order processing Experience in dispatching or scheduling is an advantage Technical understanding and a structured way of working Very good German and French skills in spoken and written form Italian skills are an advantage Good MS-Office skills, ERP experience is an advantage Independent, reliable and precise way of working Strong communication, resilient and solution-oriented personality Enjoyment of customer contact and working in a team WHAT WE OFFER YOU A varied and responsible activity Modern working conditions and attractive social benefits Flat hierarchies and short decision-making paths A motivated, collegial team with a pleasant corporate culture The opportunity to contribute your own ideas and actively help shape processes BECOME PART OF OUR TEAM – APPLY NOW! Please note that only applications submitted via our online application platform will be considered. We look forward to hearing from you. RONAL AG jpidb6b2fe2jm jit0624jm jiy26jm