Service Operation Manager/-in Integration & Data Services

Steueramt Service Operation Manager/-in Integration & Data Services 100% Welcome to the fascinating world of taxes! Together with the municipal tax offices, the cantonal tax office levies taxes for the Confederation, the canton, and the municipalities. We support private individuals and companies throughout the entire tax collection process. For this purpose, around 800 qualified employees are engaged at the location in Zürich Altstetten. Together with your team, you ensure that our data services function smoothly and are continuously developed further. Together, we create the technological foundation for a modern tax system. Your tasks * You build interfaces and services, develop them further, and ensure their stable operation as well as monitoring. * You evaluate requirements for feasibility and complexity and coordinate these with specialist departments, suppliers, and partners. * You ensure compliance with standards and guidelines and promote their application. * You prepare management reports in a target-group-oriented and precise manner. * You lead sub-projects and bear responsibility for budget and delivery. Your profile * You have a university degree in business informatics or a comparable profile. * You bring several years of experience in operational service management and have built, operated, monitored, and further developed IT interface services. * You have experience with data services as well as knowledge of ITIL and HERMES. * You communicate confidently in German and bring good technical English skills. * With your networked thinking and solution-oriented actions, you contribute to the further development of our services. * Readiness for occasional weekend shifts (release weekends) is a matter of course for you. Our offer * You have the opportunity to actively shape the future of digital administration. * With the Canton of Zürich as an employer, you benefit from attractive employment conditions such as flexible working hours, home office possibilities, and lunch checks. * You can benefit from internal as well as external continuing education opportunities. * Your modern workplace is located in the immediate vicinity of the Altstetten station. Interested? Then apply now -- we look forward to getting to know you. Please note that we only process applications that are received via our online tool. For further information about the position, Daniel Boettcher (Head of Data Services) is available to you at Tel.-No.: Your new environment: [Arbeiten beim Steueramt](< >) For this position, we do not consider applications via personnel service companies. j4id10404253a j4it0939a j4iy26a