Head of Reception

Ref 2580349 | Date: 22 Sept 2026 ISS SUISSE SA Head of Reception Head of Reception 100 % ======================= ### Work location Zug ### Workload 100 % ### Start date ### Is that you? Are you a host by passion? At the reception, you create the first impression - friendly, professional, and service-oriented. You live our values with our customers and thus ensure every day that visitors and employees feel welcome from the first moment and that their concerns, questions, and wishes are always attended to professionally and attentively. ### What awaits you * Management of the reception of the mandate in compliance with the existing standards and guidelines of the customer as well as ISS * Greeting, receiving, and looking after customers, guests, and visitors * Ensuring smooth reception operations * Main contact person for the assistants of the management as well as members of the mandate * Support in mail processing * Conducting telephone calls in German and English * Administration and data maintenance * Access and security management, including the issuance of badges * Office Management * Support in the area of catering for events and customer meetings and room preparations * Processing of certificates according to the mandate's process * Hub function between meeting room service, housekeeping, facility management, IT, and customers etc. ### What you bring with you * Completed training or further education in a commercial environment (DL sector) as well as/or further education in hospitality * Several years of leadership experience is mandatory * Strong customer-oriented and communicative skills * Service-oriented, flexible personality with organizational talent and sense of order * Ability to work in a team * Quick comprehension * Joy in dealing with people * Winning and stylish appearance * Good MS Office knowledge (MS-Office) * Language skills: German and English (business fluent), French is an advantage ### What we offer you * Wide range of internal further development opportunities * 16 weeks maternity protection * Employee celebrations and appreciation programs? * Attractive own ISS Schweiz pension fund? * Favorable mobile subscriptions from Swisscom for the whole family? * Personnel offer platform with attractive discounts and special conditions? * Structured onboarding in the initial phase? ### Ready for us? We are for you. Every day at ISS Schweiz, we work to ensure that offices, laboratories, airports, production plants, railway stations, schools, and hospitals function and are livable. Our more than 14,000 employees create living spaces throughout Switzerland in which over a million people can feel comfortable and develop every day. ISS stands for innovation, service quality, and customer proximity. As a market leader, we offer secure jobs, diverse development perspectives, and a corporate culture characterized by appreciation, lived occupational safety, and responsibility - visible in five programs, over 200 training and further education opportunities, as well as the consistent use of sustainable products and solutions. [About us](< >) [Employee stories](< >) Dear recruitment service providers: For this position, we consider only direct applications. Thank you. Please note: We are happy to receive applications by post, but documents will not be returned. ### Your contact Josephine Markowitsch People & Culture Business Partner Telephone: 058 787 83 44 [Apply now](< >) jpid0a734a2jm jpit0939jm jpiy26jm