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Employment type
Full-time
Location
Zermatt
Company
Alpen Resort Hotel, Spissstrasse 52, 3920 Zermatt
Languages
German (basic)
First posted
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The Aufdenblatten Collection is an established hotel group with operations in Zermatt and Täsch. Since 1934, we have continuously developed our properties and operate several hotels and restaurants. Our properties include, among others, the Alpen Resort & SPA, the Hotel Matterhorn Inn, the Hotel Porta Cervino, as well as various apartments in Zermatt. Our hotels stand for quality, professionalism, and a harmonious guest experience – from the first inquiry until departure. The Front Office plays a central role as the first point of contact for our guests. We attach great importance to a warm welcome, efficient processes, and attentive, personal service. Through close cooperation within the Collection, we create synergies and guarantee a smooth stay at a high level. Pure passion! We love to inspire our guests and offer them an unforgettable hotel experience – from the first contact until departure. We say SO MUCH YES to quality, SO MUCH YES to efficiency and SO MUCH YES to genuine hospitality. WIR SUCHEN To strengthen our teams, we are looking for an engaged and guest-oriented personality for our porter team, starting immediately or by arrangement.WIR ERWARTEN • Friendly reception as well as care for our guests during arrival and departure • Carrying out the pick-up and return transport service with the hotel's own electric vehicle (station / meeting points) • Luggage service for hotel and holiday apartment guests • Support of the reception with guest requests as well as running errands between the operations • Cleaning and maintenance of the public areas (lobby, entrances, corridors, stairwells, and outdoor facilities) • Ensuring order, cleanliness, and compliance with internal standards • Support of the housekeeping team with cleaning work and laundry logistics • Carrying out small repair and maintenance work in guest rooms and public areas • Checking technical facilities as well as reporting larger defects • Assistance with seasonal tasks such as snow removal, gritting service, and maintenance of the outdoor areas • Flexible assignments at various locations according to the duty roster IHR PROFIL • Experience in the field of hospitality, facility services, or building management is an advantage • Manual dexterity and basic technical understanding • Physical resilience (luggage service, snow removal) • Driving license for use with electric vehicles is mandatory • Good German and English skills in speaking • Friendly, well-groomed, and helpful appearance • Independent, reliable, and structured way of working • Team player, flexible, and resilient WIR BIETEN • Free ski rental in Zermatt • Two employee events per year • Discount on massages • Discount on overnight stays in all our hotels • Discount on Food & Beverage in all restaurants • Alpen Resort & SPA: SPA use every day from 10:00–14:00 • Matterhorn Inn: Fitness area usable all day

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Posted 3 weeks ago

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