Commercial Manager

Ref 2582926 | Date: 5 Oct 2026 État de Neuchâtel Commercial Manager SIEN222Service informatique de l'Entité neuchâteloise (SIEN) SIEN is responsible for the IT of the State and its partners (municipalities, schools, health, social and parapublic sector). It defines the IT strategy, studies needs, proposes global IT concepts and ensures a set of services for all Neuchâtel public authorities. Your missions At the heart of the relationship with our clients, you ensure the smooth running of the entire commercial process, from the initial request to after-sales follow-up. A true interface between clients and SIEN teams, you contribute to offering a fluid, efficient and high-quality service. You manage and follow up on client requests, offers, orders as well as contractual relationships. In this framework, you advise and support clients in expressing their needs and coordinate their processing with the teams concerned. You also ensure the follow-up of invoicing for mandates, IT equipment and fees, as well as the management of service catalogues. For the commercial domain, you actively participate in the efficiency of processes. Finally, you ensure after-sales follow-up, analyze the main commercial indicators and propose improvements allowing to simplify and fluidify sales processes. Your profile You benefit from higher academic training, a federal diploma of sales specialist or a title deemed equivalent, completed by 3 to 6 years of professional experience in a similar field. You have very good knowledge in sales management, master the financial ERP SAP and are comfortable in an IT environment. Client and solution oriented, you are recognized for your interpersonal ease, negotiation skills and ability to find concrete solutions. Autonomy and rigor allow you to effectively manage priorities, while your curiosity and ability to propose ideas contribute to evolving and improving practices. We offer you * An integration within a dynamic and welcoming team. * A working environment where the human dimension is at the heart of our concerns. * A varied and diversified position at the heart of current events. * A flexible schedule and the possibility to work from home. Information M. Fabrizio de Biase, head of the Client Relations Center (CRC), email: [Écrire un email](< >) [Travailler à l'État](< >) This full-time position can be filled between 80% and 100%.* *Diversity is a fundamental value that we cultivate with conviction and we are committed to creating an inclusive environment where every person, regardless of their origin, gender or background feels fully integrated and valued. Application deadline: 19 October 2026 Salary: Class 7 Start of activity: 1st January 2027 jpide0d62a8jm jpit1041jm jpiy26jm