Sales Administration Manager / customer service

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title: Sales Administration Manager / customer service
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Sales Administration Manager / customer service
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Sales Administration & Customer Service Manager (M/F)
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📍 Corcelles-près-Payerne (VD) | 80–100 % | CDI

Industrial SME active in Switzerland and internationally, we are looking for a Sales Administration & Customer Service Manager to strengthen our sales team and our chemical products distribution subsidiary. You will ensure the administrative follow-up of sales and guarantee a smooth and professional customer experience. You already have similar experience in a B2B environment, you demonstrate empathy and always keep customer satisfaction in mind.

Your missions

• Entry, confirmation and follow-up of customer orders
• Coordination of deliveries with production/logistics
• Stock control
• Follow-up of deadlines and management of complaints
• Daily contact with customers (telephone/e-mail)
• Updating of data and support to the sales and technical team
• Assisting the invoicing and collection department in its missions
• Participation in achieving quality objectives related to ISO9001 and ISO14001 certification

Your profile

• CFC as a commercial employee or equivalent training
• Experience in sales administration/customer service (ideally in industry/SME)
• Comfortable with ERP (Sage) and MS Office 365
• Listening, communication and writing skills
• Strong sensitivity to service and customer satisfaction
• Able to work in an organized and flexible manner, both independently and in a team
• Fluent French; German would be an asset

We offer

• An evolving and responsible position
• A human-sized company with team spirit
• Attractive conditions
• Start: as soon as possible

👉 Interested? We look forward to receiving your application.

FISA Ultrasonic Cleaning

• FISA Ultrasonic Cleaning

ZI Grands Longs Champs
1562 Corcelles près Payerne

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