Product Owner / Application Manager (80-100 %)

Your new challenge as of 1 January 2027 or by arrangement (subject to the approval of the 2027 budget by the Cantonal Council) as

Your tasks
As Product Owner, you take responsibility for «ePost», our central solution for the digital processing and distribution of incoming mail. You further develop the application together with the specialist departments and accompany it throughout its entire lifecycle. In the future, you will take on responsibility or deputy duties for other central applications. You maintain and prioritize the team backlog, concretize functional and technical requirements, and accompany their implementation until productive introduction. You do not simply accept requirements: You question them critically, consider existing standards, and work together with specialist departments and technical specialists to develop suitable solutions. In doing so, you work closely with process owners, Product Managers, technical service providers, and external suppliers. In addition to your role as Product Owner, you take on application responsibility. You keep an eye on operation, quality, technical dependencies, and the reliable support of business processes. You participate in further developments, interfaces, and integrations, as well as in tests - especially regression tests -, releases, commissioning, and decommissioning. You coordinate necessary measures, ensure traceable documentation, and participate in operating manuals, Business Continuity, as well as security and operating specifications. You support the specialist departments in Second Level Support and conduct targeted training if necessary. In the future, you will also take over the deputy role for another central application in the field of business and document management.

Your profile
You have an IT or business informatics education (FA, HF, FH) or comparable experience. You bring experience as a Product Owner, in application management, or in a comparable role. Experience as a Product Owner in a SAFe environment is an advantage. You can critically question, structure, and prioritize requirements and, taking existing standards into account, transform them into implementable solutions together with specialist departments and technical specialists. You have a good technical understanding of the operation, integration, and dependencies of applications. Ideally, you are familiar with Windows and Linux server environments as well as relational databases such as Oracle and MS SQL. Knowledge of PowerShell or JavaScript is an advantage. Knowledge of document processing as well as business and document management is also an advantage. You work in a structured, independent, and quality-conscious manner, communicate flawlessly in German, and have good English skills. You enjoy working with internal specialist departments, technical specialists, and external suppliers, as well as the exchange of knowledge within the team.

Our offer
Attractive employment conditions and good social benefits
Good further training opportunities
Annual working hours and the possibility for part-time work as well as home office after the probationary period
Versatile, responsible, and meaningful activity
Pleasant environment in a committed team

Interested?
Then we look forward to your application via the application link. For further information, Stefan Matter, Team Leader Application Management 1, stefan.matter@zg.ch, +41 41 594 17 99, is happy to assist you.

Your working environment
The Amt für Informatik und Organisation (AIO) is the central provider of IT services for the cantonal administration and the judiciary. As a cross-sectional office, the AIO is responsible for the IT infrastructure of the canton and supports the directorates, the State Chancellery, the High Court and the Administrative Court, as well as municipalities and administration-related companies in the use of information and communication technology. Furthermore, the AIO has the mandate for organizational development and supports the administrative offices in the further development of their structures, processes, and cooperation - with the goal of designing a modern, efficient, and results-oriented administration.
For further information see www.zg.ch/aio.

Kanton Zug as an employer
Zug is a lovable and livable canton with a strong economy, good educational offerings, broad cultural activities, and beautiful landscapes. As an employer, the Zug administration is also very popular. The areas of activity of the seven directorates and around 50 offices are diverse. The Cantonal Administration is one of the largest employers in the canton. It provides services for its inhabitants as well as the resident companies, ranging from security to health, environment, and social affairs. Accordingly, the tasks and fields of work of our employees are versatile. Apprentices and interns are also welcome at the Cantonal Administration to gain their first professional experiences.