Team Leader Administration (80 % - 100 %) Adult Protection Specialist Unit Dielsdorf

Start date: 1 April 2027 or by arrangement | Permanent employment

Shape the future of our specialist unit with us! We are further developing our specialist unit and strengthening leadership: we will now work in two smaller administration teams, each with one team leader. For this purpose, we are looking for an experienced personality as of 1 April 2027 who wants to take on responsibility and help shape the further development of the specialist unit.

Do you have initial leadership experience or want to develop it further, do you love structured processes and want to lead a motivated team in a socially important field? Then you are exactly right with us!

Your tasks as Team Leader Administration (50%)

• You lead, promote, and motivate your team of currently six employees.
• You design work processes, set priorities, and ensure a fair distribution of tasks.
• You introduce new team members, accompany them, and promote professional development.
• You analyze existing processes and develop them further.
• You ensure that legal requirements and internal guidelines are met.
• You manage cases, maintain an overview of complex cases, and support your team with questions.
• You are the contact person for internal and external partners (e.g., authorities, specialist units, legal guardians).
• You contribute to ensuring that our clients receive the best possible support.

Your tasks as Administrative Assistant Adult Protection (30 % - 50 %)

• You support the legal guardians in administration.
• You clarify questions regarding private and social insurance and record related applications (EL, HE, reimbursement of medical costs, etc.).
• You create inventories together with the legal guardians.
• You manage the clients' accounting, process payment transactions, and are responsible for the settlement of health insurance costs.
• You monitor benefit claims and payment inflows.
• You create the periodic filing of invoices for the attention of the legal guardians.

What you bring with you

• Completed commercial basic training (KV EFZ) or equivalent training.
• Completed further training in the field of management/leadership or the willingness to complete one.
• Specialist and experiential knowledge in the field of social insurance law, accounting.
• Professional experience: several years of professional experience in adult protection administration. Initial leadership experience is an advantage.
• Confident German in speaking and writing.
• Very good user knowledge of the MS Office suite and KLIBnet.
• Knowledge of the ZGB provisions regarding adult protection.

Personal strengths

• Leadership qualities: You can motivate, set clear goals, and solve conflicts constructively.
• Organizational talent: You maintain an overview, even when it gets stressful.
• Communication strength: You mediate between different interests and remain objective even in difficult situations.
• Empathy & social competence: You enjoy working with people and have a sense of their needs.

Why us?

Our specialist unit is transforming. Not everything is finished yet. You will work with experienced managers with whom you can exchange ideas on leadership and specialist issues. A manageable span of control and a clearly defined leadership portion give you the necessary resources for your task. This gives you room to develop and to contribute your skills to this dynamic process. An innovative and appreciative team awaits you, which is committed to the protection and support of people in difficult life situations.

• Modern working conditions: Home office options, contemporary IT structure, and a collegial and motivated team.
• Attractive benefits: Good social benefits, a fair salary, Lunch-Checks. And free coffee.