Dispatcher Control Center Mitte

Are you ready to help shape the pulse of daily operational control? Do you love coordinating complex processes and reacting lightning-fast? Do you enjoy actively shaping operations with digital tools? With you, we ensure the smooth operation of our line network, even when things don't go according to plan. PostAuto is converting its fleet to electric drives by 2035. With your contribution and your full conviction, you will contribute decisively to the success of this transformation.

What you can achieve

• You monitor line operations in real time and take targeted countermeasures in the event of deviations to ensure quality and punctuality.
• You control traffic independently and in a targeted manner, make rapid decisions in the event of disruptions, and effectively coordinate all necessary measures - from vehicle deployment to personnel scheduling.
• You inform passengers as well as internal and external bodies transparently about events and disruptions.
• In close cooperation with partners such as railway companies or emergency services, you schedule personnel and vehicles at short notice.
• You use modern systems such as ISA, Planbox, and the disruption manager efficiently to optimize processes.
• You actively participate in the further development of control center processes and tools and contribute your own ideas for improvement.
• Within the framework of the emergency organization, you take on a central role and act responsibly in special situations such as accidents, natural events, or security incidents - quickly, prudently, and solution-oriented.

What you bring with you

• A completed vocational apprenticeship (EFZ), ideally in the commercial, technical, or logistical field, forms the basis for this function.
• You have experience in dispatching, control centers, or a comparable environment - ideally in public transport.
• Sound knowledge in handling digital tools and systems such as ISA, Planbox, or the disruption manager, as well as proficiency in using MS 365, is required.
• You possess strong communication skills, a confident manner, and bring team spirit as well as personal responsibility.
• You enjoy working in shift operations, including weekends, holidays, and on-call service, and take on responsibility during off-peak hours.
• You communicate very well orally and in writing in German and have good (oral) knowledge of a second national language.