Customer Service Clerk 100%

Customer Service Clerk 100% (Business fluent in Italian) The company FORS AG is the leading household appliance brand house based in Studen BE. FORS AG offers a comprehensive range of high-quality products in the areas of cooling, cooking and washing. We offer professionals the chance to participate in a dynamic operation. Offering solutions means accepting challenges for you. In our Customer Service department, we are looking for a Customer Service Clerk 100% (Business fluent in Italian) immediately or by arrangement. You meet the following requirements Commercial training Native Italian or Swiss with very good oral skills in the other language, German and English an advantage Good MS-Office skills, Microsoft 365 BC (ERP) an advantage You know the importance of competent telephone consultation You can identify with household appliances You are flexible, stress-resistant, communicative and team-oriented You show initiative and have customer-oriented thinking Ideal age: 25 – 45 years Your tasks Monitoring and scheduling the service technicians Entire order processing up to invoicing Solution-oriented consultation of customers on the phone Receiving and processing customer complaints Organizing transports for returns and repair orders Administration & correspondence Deputizing for team colleagues We offer you Induction program Varied activity Independent way of working Young team Further training opportunities Modern infrastructure 5 weeks vacation Are you the right person? Then do not hesitate to send your complete application documents including diplomas and work certificates by e-mail to the following address: FORS AG Frau Marini HR-Assistant Schaftenholzweg 8 2557 Studen Important note: We cannot consider applications from recruitment agencies for this vacancy. Should unsolicited dossiers be submitted nevertheless, we will not pay a recruitment fee. jpid2afdee3jm jit0731jm jiy26jm