Customer Service Collaborator - Finance 80-100 %

Abacus Research Customer Service Collaborator \\- Finance 80\\-100 % (m/f/d) Abacus Research AG --- a true success story. With us, you work with people who want to move forward, bring their ideas, and are passionate about innovation. And maybe soon you too. ?? Workplace: Bienne Finance, software, and customer contact: is this exactly your world? ??Do you wish to combine your commercial skills with your interest in innovative software solutions? As a Customer Service Collaborator in the Finance field, you hold a varied function at the crossroads of human relations, business expertise, and technology. You advise and accompany our clients and partners in the daily use of our financial applications. Whether you have commercial training or already have experience in IT support, we are looking for a person who is curious, motivated, enjoys teamwork, is capable of taking initiative, and can persevere through the most complex challenges. Customer Service Collaborator \\- Finance 80\\-100 % (m/f/d) What awaits you with us ?? Within level 2 support, you accompany our clients and partners in resolving complex questions related to our financial applications. You handle requests requiring depth. You analyze problems, identify relationships between different elements, and develop concrete solutions adapted to practical needs. You lead training sessions intended for people using Abacus and help our clients and partners develop their skills in order to fully exploit the potential of the software. You document the solutions and advice relating to our software to ensure the transfer of know-how to the different user groups. Your profile ?? Your completed initial or continuing education in the commercial field is the basis of your qualifications. You express yourself with ease, both orally and in writing, in French and German, and know how to explain complex subjects clearly. Curious by nature, you do not hesitate to step out of your comfort zone, to ask questions, and to learn continuously. You appreciate contact with different interlocutors and favor a solution-oriented approach. You demonstrate an analytical mind and are interested in IT. Ideally, you already possess experience in using software solutions as well as good technical knowledge. What we offer you? An environment focused on innovation: Evolve in a framework that values your creativity, develops your talents, and allows you to reach your professional goals. ?? Freedom of action: Bring your ideas to life and actively contribute to the development of new approaches. ?? A unique corporate culture: Discover an inspiring and motivating work environment! Provided meals, sports activities, continuous training, and team events: everything is gathered so that you feel good and enjoy coming to work every day!?? ?? Questions? We are here for you! Tamara Steiner, HR Manager, Abacus Research AG, T: , \Write an email\ (< >) jpid12969d8jm jpit0729jm jpiy26jm