IT Helpdesk Support 1st and 2nd Level 80 - 100%

IT Helpdesk Support 1st and 2nd Level 80 \- 100% (a) IT Helpdesk 80 \- 100 % (a)1st and 2nd Level Electrosuisse has been the leading professional organization for electrical, energy and information technology for over 130 years. We network with knowledge and solve demanding technical challenges. But not only our services are exciting and versatile. Your future job at Electrosuisse is too. Many of our employees say about their job: «Simply more exciting!». So look forward to an exciting, versatile, personal and flexible job in a modern working environment. We like it personal and uncomplicated. That is why at Electrosuisse we use "Du". And we also waive the cover letter. We will be happy to learn more about you in a personal introductory interview. Your tasks You are responsible for 1st and 2nd Level Support. answer and solve incoming IT requests on site, via telephone, e-mail or ticket system. record fault reports and findings of solutions in the ticket system. install and configure computer hardware and software, printers and scanners. support users with hardware and software problems. Your profile You have completed training ideally as an ICT-Fachmann/Fachfrau. are a customer- and service-oriented person, for whom quality is important and who likes to work independently and solution-oriented. are determined, show initiative and willingness to cooperate. In addition, you have good communication skills. have good written and oral German skills. English skills at least at A2 level. Our offer We offer you an exciting and flexible job with a lot of freedom and responsibility in a modern working environment. offer you a careful and gradual introduction as well as a young motivated team that supports each other. offer you a modern IT landscape. You can find an overview of all benefits here. Or find insights into our work here. Simply browse through our career platform and discover videos and insider stories about Electrosuisse. Discover the working world of Electrosuisse Ready for something new? Then we look forward to your application. Apply now If you have any questions in advance, just call us. Valérie Châtelain HR Manager @ With our job advertisements we address (a)ll and are committed to diversity and variety in the company – we look forward to meeting you. jpid5a7aac2jm jit0833jm jiy26jm