Head of HVAC Service (all)

Your tasks • Technical, personnel, and organizational management of the HVAC employees • Ensuring service quality, customer satisfaction, and timely order processing • Planning and coordination of maintenance, upkeep, and repair assignments • Responsibility for deployment planning, resource management, and budget control • Support for sales in calculation, preparation of offers, and customer consulting • Continuous process optimization in the service business as well as introduction of digital tools and modern working methods • Technical and economic responsibility for the entire HVAC service area • Training and further development of service employees, promotion of motivation and team spirit • Close cooperation with project management, customer service, and management What you bring with you • Completed training in the field of heating, ventilation, air conditioning, or building technology (e.g., building technology planner, service technician, master, technician, or engineer FH/HF) • Several years of experience in the HVAC service business as well as leadership experience in a comparable position • Sound knowledge in plant operation, control technology, hydraulics, and energy efficiency • Entrepreneurial thinking, high customer orientation, and a strong awareness of quality • Independent, structured, and solution-oriented way of working • Confident handling of modern IT systems (ERP, MS Office, mobile service tools) • Strong communication skills and enjoyment of working with people Questions about the position Sandra Gloor Member of the GL \+41 44 922 40 03 We do not wish to receive inquiries from personnel service providers. We look forward to your online application. About us The diverse requirements for the services of Gloor Planzer AG have changed in recent years and demand a high degree of technical competence and a special personal commitment. Against this background, we have constantly developed our range of services and are your specialist for demanding concepts and solutions in building technology - from planning through realization to maintenance.