Digital Workplace Technician 100%

Today 8001 Zürich IT System Engineering • Permanent position Office Salary band 90'000 - 100'000 CHF 01 Future Employer ## Shape the digital workplace of the future Do you want to not only operate IT, but actively improve the daily working lives of your colleagues? In a technology-driven SME in the retail industry, you will ensure that employees can rely on modern, secure, and high-performance digital workplaces at all times. As a Digital Workplace Technician, you are the first point of contact for internal users and, together with the IT team, ensure the smooth operation of the workplace environment. With your know-how, you make a direct contribution to ensuring that teams collaborate efficiently and that digital solutions are applied correctly. 02 Your Task ## • Responsible for internal support in the areas of M365 Collaboration and IT applications • Efficient processing of support tickets (faults and service requests) • Management of standard configurations in M365 • Carrying out the onboarding and offboarding of users for M365 • Support during rollouts and the implementation of new solutions (operational) • Implementation of solutions based on established concepts and architectures • Training and support of end users • Participation in projects in clearly defined operational roles 03 Benefits ## • Participation in external further training • Flat hierarchies • Flexible working hours • Flexible annual and trust-based working hours • Progressive employment conditions • Free parking spaces 04 Your Profile ## • Completed IT training EFZ, ideally with additional further training • Experience in IT support (1st/2nd level) • Good knowledge of M365 (Teams, SharePoint, OneDrive, etc.) • Knowledge of Power Apps, Power Automate, Entra ID, Active Directory, and Intune is desirable • Strong service and customer orientation • Very good German and English skills (spoken and written) 05 Things to Know ## We are creating new standards and thus shaping the future of the industry. A highly qualified IT team works with state-of-the-art infrastructure and offers specialists from various fields an attractive working environment. Trust, personal responsibility, and a collegial cooperation from apprentices to the CEO characterize the culture as well as contemporary working conditions.