Billing Clerk, 80–100 %

Dovida is a leading player in supporting seniors in Switzerland. Since 2007, we have placed humans at the heart of our commitment by supporting elderly people individually at their homes and relieving family caregivers – including at night and on weekends. With nearly 2'000 employees, we are a reliable partner for personalized and professional support.
Billing Clerk (m/f/d), 80–100 %
To strengthen our team in Rheinfelden (AG), we are looking for a committed, warm, and motivated personality, ready to evolve with us and take on new challenges, to start immediately or at a date to be agreed upon. Join the Dovida family and actively participate in our mission in service of the elderly.
Billing Clerk (m/f/d), 80–100 %
This position offers you varied and stimulating missions, with a high degree of autonomy in the field of billing and benefits management. In this role, you play a key role in guaranteeing reliable billing processes and actively contribute to the improvement and digitalization of our processes. You will join a committed and collaborative team, distinguished by its sense of service, its spirit of mutual aid, and its common desire to contribute every day to the success of our company.
Your missions:
Daily control and processing of electronic entries of the working hours of our caregivers
Managing pending files and performing necessary corrections
Processing returns and refusals of coverage from health insurance companies
Ensuring the monthly billing of agencies
Performing settlements with authorities and institutions (residual financing)
Actively participating in the digitalization and optimization of administrative processes
Establishing and analyzing statistics and reports
Ensuring the management and update of rates in the billing system
Supporting the integration and training of new employees
Ensuring the replacement of other employees in the billing department
You manage the processes within your area of responsibility in an autonomous and structured manner, with a strong sense of organization and service.
Your profile:
Commercial training in the healthcare field or basic medical training
Several years of experience in the service sector
Solid knowledge of billing for medical services according to the AOS (mandatory health insurance)
An asset: experience in billing LAMal care services as well as in residual financing by municipalities and cantons
Proficiency in Microsoft Office tools (Excel, Word, Outlook) and common billing systems
Excellent command of German in writing and speaking; good knowledge of French is indispensable
Precise and rigorous working method, with a good understanding of processes and interactions
Strong sense of service towards internal and external stakeholders
Open, communicative personality, solution-oriented and appreciating teamwork.
We offer you:
A free parking space
A modern infrastructure and modern offices ideally located
A meaningful activity with real possibilities for participation and process improvement
A highly motivated team, working hand in hand and committing every day with enthusiasm to the quality of life of our clients and the satisfaction of our caregivers
Attractive benefits thanks to the Brands for Employees program (discounts with many partner brands and stores)
We look forward to receiving your complete application file, including your salary expectations as well as your availability. To apply, please click on the following link:
Billing Clerk (m/f/d), 80–100 %
Do you have any questions?
Do not hesitate to contact us at the address Write an email or visit our website:
Dovida – person-centered home support for seniors
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