Customer Service Clerk 100%

Customer Service Clerk 100% Customer Service Clerk 100% The company FORS AG is the leading household appliance brand house based in Studen BE. FORS AG offers a comprehensive range of high-quality products in the areas of cooling, cooking, and washing. We offer professionals the chance to participate in a dynamic operation. Offering solutions means accepting challenges for you. In our Customer Service department, we are looking for a Customer Service Clerk 100% as of 1 September 2026 or by arrangement. You meet the following requirements: Commercial training Native German or French with very good oral knowledge of the other language, Italian and English an advantage Good MS-Office skills, Microsoft 365 BC (ERP) an advantage You know the importance of competent telephone consultation You can identify with household appliances You are flexible, stress-resistant, communicative, and team-oriented You show initiative and have customer-oriented thinking Ideal age: 25 – 45 years Your tasks: Monitoring and scheduling the service technicians Entire order processing up to invoicing Solution-oriented consultation of customers on the telephone Receiving and processing customer complaints Organizing transports for returns and repair orders Administration & correspondence Deputizing for team colleagues We offer you: Introduction program Varied activity Independent way of working Young team Further training opportunities Modern infrastructure 5 weeks vacation Are you the right person? Then do not hesitate to send your complete application documents including diplomas and work certificates by e-mail to the following address: FORS AG Frau Marini HR-Assistant Schaftenholzweg 8 2557 Studen Important note: We cannot consider applications from recruitment agencies for this vacancy. Should unsolicited dossiers be submitted nonetheless, we will not pay a recruitment fee. jpid724e344jm jit0727jm jiy26jm