Multiservices Operations Manager (a)

Multiservices Operations Manager (a)

Workplace Genève
Activity rate 100 %
Start date no later than 1st December 2026

What awaits you

• Coordinate daily cleaning, reception, mailroom, logistics, and technical concierge services at the client site
• Organize team activities and guarantee an efficient distribution of resources according to operational needs
• Supervise, support, and mobilize employees in the execution of their missions
• Ensure compliance with procedures, quality standards, as well as safety and hygiene requirements
• Control the proper execution of services and implement necessary corrective actions
• Ensure the operational follow-up of external partners and subcontractors
• Be the local contact person for the client for daily requests and issues
• Monitor performance indicators, document activities, and contribute to the establishment of reporting
• Participate in the monitoring of costs, hours, and consumption within the defined budget
• Identify and propose improvements to optimize the quality, organization, and efficiency of services

What you bring

• Professional or higher education in Facility Management, services, hospitality, building technology, or a comparable field
• Proven experience in the coordination of multiservices offerings or in a similar operational role
• First successful experience in team management, ideally on a client site
• Good knowledge of soft services and interest in technical environments
• Developed sense of service, quality, and customer relations
• Ability to organize several activities simultaneously and to define priorities
• Local leadership, team spirit, and ability to mobilize employees with varied profiles
• Pragmatic, reactive approach oriented towards finding solutions
• Ease with numbers, performance indicators, and standard IT tools
• Excellent command of French and good knowledge of English, German being an advantage

Ready for us? We are for you.

At ISS Suisse, we ensure every day the smooth running and comfort of offices, laboratories, airports, production sites, stations, schools, and hospitals. Our more than 14'000 employees create, throughout Switzerland, living spaces in which more than one million people feel good and can thrive daily.

ISS is synonymous with innovation, quality of service, and proximity to customers. A leader in our market, we offer stable jobs, varied development perspectives, and a corporate culture based on esteem, workplace safety, and responsibility -- materialized by five dedicated programs, more than 200 training and development sessions, as well as the systematic use of sustainable products and solutions.

Thomas Contenta
Talent Acquisition Manager
Telefon: +41 58 787 80 54