Order Processing Specialist

Order Processing Specialist

Your tasks

• Manage reservations, orders, invoices, credit notes, and shipments for designated markets (UK, CZ, IT, D, Asia, America), acting as the main contact for local sales companies.
• Ensure full compliance with export regulations, including end-user checks, dual-use controls, origin verifications, and SECO permit requests.
• Coordinate with Planning, Production, Sales Support and freight forwarders (Rhenus, Schenker) to monitor machine shipments, manage missing items.
• Support warranty management (IPDF) and maintain complete order documentation and filing.
• Provide back-up coverage for colleagues responsible for other markets within the team.

Your profile

• Commercial education or equivalent background.
• Proficiency in SAP and MS Office.
• Strong sense of responsibility and problem-solving ability; comfortable working autonomously under tight deadlines.
• Adaptable and collaborative team player with good communication skills.
• Fluent in Italian; English B2 required; additional languages welcome.

About us

AGIE CHARMILLES, inventor of EDM (Electrical Discharge Machining), is known as a premium brand and innovation leader in wire, die-sinking, and hole-drilling EDM. Its automation-ready solutions are used in mold making and the production of high-end components, offering Swiss precision, reliability, and performance.
UNITED MACHINING is one of the world's leading providers of complete solutions for precision components and tools manufacturers and the mold-making industry. The portfolio includes milling, EDM, laser texturing, laser micromachining, and additive manufacturing machines. Additionally, the division offers spindles, automation, tooling, and digitalized solutions backed by unrivaled customer services and support.

UNITED MACHINING includes the brands AGIE CHARMILLES, CHARMILLES, MIKRON MILL, LIECHTI, STEP TEC and SYSTEM 3R.

UNITED MACHINING is headquartered in Biel, Switzerland, and currently has over 3'000 employees on over 50 sites worldwide.

Your contact

Giulia Mollar
HR Business Partner
+41 91 806 90 30
giulia.mollar@georgfischer.com

Location

Agie Charmilles SA
Via Zandone 1
6616
Losone
Switzerland