Marketing & Guest Experience Coordinator

• 04 August 2026 • 100% • Indefinite duration • Glion Marketing & Guest Experience Coordinator Permanent contract / Glion, Switzerland Glion Institute of Higher Education, a brand of the Sommet Education group, is a Swiss private institution shaping the future of hospitality and luxury management education across 3 campuses in Glion and Bulle (Switzerland) as well as London (United Kingdom). 3rd in hospitality and leisure management, 3rd in employer reputation in the QS World University Rankings 2026. Accredited by the New England Commission of Higher Education (NECHE) and the Swiss Accreditation Council (SAC) as a specialized Higher Education institute. Development, Distinctiveness, Common Engagement, Openness and Sense of Service are the values that guide our actions. We offer an innovative, collaborative and dynamic environment. Responsibilities: • Coordinate and organize Open Days, Graduation Ceremonies, VIP visits, recruitment events, webinars and other marketing activities • Manage all event logistics, including registrations, planning, venue setup, signage, materials, photography, audiovisual needs and guest experience • Collaborate with internal departments and event managers to ensure seamless planning and execution of events and campus visits • Coordinate event-related communications, presentations, promotional materials, social media coverage, photography and video production • Manage relationships with external suppliers, agencies and service providers, ensuring quality of service and budget compliance • Coordinate individual and group campus visits for prospective students, parents, school counselors, educational agents and VIP guests • Provide a personalized and premium visitor experience, while collecting feedback and implementing continuous improvements • Coordinate the Student Marketing Ambassadors program, including planning, onboarding, training, communication, activity monitoring and engagement initiatives • Plan and oversee all graduation-related activities, including guest registration, branding, ceremony logistics, photo sessions, Yearbook production and alumni engagement events • Support alumni marketing initiatives by developing and coordinating communications and content highlighting their successes on digital and social channels • Organize focus groups and provide customer and market insights to support the effectiveness of marketing activities and communication strategies • Support the execution of marketing campaigns, emailing activities, editorial calendars and social media, ensuring alignment with Glion's brand identity and premium positioning • Monitor budgets, process purchase requests, prepare performance reports and maintain strong relationships with key stakeholders at Glion and Sommet Education Profile and experience: • Bachelor's degree in Marketing, Event Management, Hospitality Management, Communication or a related discipline, or equivalent professional experience • 2-3 years of professional experience in event management, marketing coordination, hospitality or student engagement • Fluency in French and English (written and spoken) • Demonstrated experience in coordinating complex events involving multiple stakeholders • Experience in higher education, hospitality, luxury or other customer-centric sectors strongly desired • Experience working in a multicultural environment • Excellent event planning and project management skills • Excellent attention to detail and commitment to quality • Proficiency in Microsoft Office, CRM systems, event registration platforms and digital collaboration tools • Flexibility to work evenings and weekends as needed to support events • Valid driver's license required Other information: • Location: GIHE Sàrl, Route de Glion 111, 1823 Glion (with regular travel to our Bulle campus) • Contract type: indefinite duration contract • Activity rate: 100% • Start date: 01.09.2026