Automation Technician / Service Technician Refrigeration Technology (100%)

Do you bring analytical sharpness, sound electrical know-how, and a true hands-on mentality? As an Automation Technician / Service Technician Refrigeration Technology (100%) in Zürich with assignments throughout Switzerland, you are the decisive technical authority for our fleet of networked refrigerators and coffee machines. You contribute your technical signature, establish clean root-cause analyses, and develop our 12-member technician team professionally to the next level. Perform complex fault diagnoses at the component level on our cooling devices and coffee machines as an escalation level. Decide precisely between device malfunction, configuration error, or telemetry problem through sound triage and deep understanding of refrigeration cycles. Take over the technical documentation (risk assessment, circuit diagrams, conformity according to NEV/EMC) for our own CAREL integration and the POS system. Continuously check new as well as repaired units for electrical safety and ensure highest compliance across the entire fleet. Create structured SOPs and establish a sustainable root-cause and post-mortem process to specifically reduce recall costs. Coach our 12-member technician team and close competence gaps through targeted mentoring and a dynamic skills matrix. Organize manufacturer training (e.g., Eversys) and ensure visible, continuous training progress. Recognized electronics or automation training (e.g., Elektroniker:in EFZ or Automatiker:in EFZ) combined with sound knowledge in refrigeration technology diagnosis (pressures, compressor behavior, typical fault patterns). Several years of professional experience in fault diagnosis of electromechanical and electronic systems at the component level. Demonstrable practice in writing SOPs and in structured root-cause analysis. Good understanding of electrical product safety (NEV/Low Voltage Directive, EMC basics) or a high willingness to acquire this knowledge with the support of our external safety consultant. Independent, responsible personality with excellent communication skills at all team levels. Great passion for both practical, hands-on work at the workbench and for the precise writing of technical standards. Fluent German skills and very good English. Requirement: Valid Swiss driving license (Category B). Non-smoker – we do not want you to smell of cigarettes, neither at the workplace nor during customer appointments. After all, at FELFEL, everything is about good food. Valid work permit or Swiss passport. Lots of delicious food, just a few steps from your desk - we fulfill all your culinary wishes... Best barista coffee and tea for the whole team thanks to our innovative Gavetti coffee machine 5 weeks of vacation per year, and the possibility to acquire an extra week We think about your future and offer an over-obligatory pension fund solution New parents receive 16 or 3 weeks of fully paid parental leave from us. We also support the return to work by providing a generous financial contribution to childcare until reaching kindergarten age We finance your Halbtax subscription, thus supporting our employees in using public transport Great team events, such as our well-known FELFEL Summer-Outings Stay active and healthy with our weekly sports courses Does this sound like the perfect job for you? We can't wait to learn more about you! APPLY NOW with your complete documents in German or English.