Technical Service Manager IT-Service

Technical Service Manager IT-Service We are Andeo - an owner-managed IT company from Winterthur with many years of experience in the construction and operation of IT-service infrastructure for our customers. In doing so, we support small local companies with simple needs as well as more complex customers who are active throughout German-speaking Switzerland. In addition to IT-service, we also support our customers in the conception, programming and operation of modern web-based applications and mobile apps. With immediate effect or by arrangement, we are looking for in Winterthur: Technical Service Manager IT-Service (80-100%) Your area of responsibility: You support our most important customers with over 700 employees, 150 applications, 150 servers and 20 locations. You actively contribute your very sound technical understanding to the collaboration with the system engineering and the support team You are the communicative hub both internally between support, system engineering and management as well as externally between management, IT managers, specialist departments and application managers You coordinate the technical integration of new locations You are responsible for the evolution of the customer system architecture You advise our clientele on the introduction of new IT solutions and coordinate the implementation The following characteristics make you our perfect candidate: You are a communicative and responsible personality with pronounced technical know-how and several years of experience in project management You already have experience as a Service Manager at an IT service provider or as a head of a larger internal IT You have experience in the construction and operation of mixed infrastructures (Linux / Windows) as well as client management of Windows clients You have a university degree in computer science, completed vocational training in system engineering or have acquired your specialist knowledge through a lot of practical experience You have at least ten years of hands-on experience in IT Your native language is German; additionally, you have very good English skills and an irreproachable reputation You collect additional plus points with experience in the following areas Conceptually: Hyper Converged Cluster, Networking, Routing, S/W distribution, BPMN, databases, Coding/Scripting Linux: Debian, Proxmox, Wireguard, OpenVPN, Shorewall, ICINGA, Apache Windows: Azure, Teams (telephony), N-Central, Chocolatey, PowerShell, Veeam What awaits you with us: A responsible position with a lot of creative freedom and customer contact A multi-month, personal introduction by a managing director and owner A dedicated, approximately 45-member team in a familial and unbureaucratic company culture Attractive employment conditions with 5 weeks of vacation, flexible working hours, good daily sickness allowance insurance as well as private accident insurance Modern workplace in the heart of Winterthur with optimal public transport connections and its own parking spaces Cooking and eating lunch together, regular team events and spontaneous sitting together in the evening A personal gadget budget for your individual needs Free fruit, chocolate, coffee, drinks from the beverage fridge and ice cream in the We look forward to your application with the following form: Apply Now! jid2197135jm jit0313jm jiy26jm