Receptionist (60-80%)

Welcome, in the middle of the Winterthur old town. Directly on the busy Marktgasse, the historic 3* Boutique-Hotel Krone is a central workplace that offers plenty of space for personal development and own ideas. Private and business travelers from all over the world stay here in the 39 rooms, linger in the oldest inn in the city, or meet and celebrate in the Kronesaal. With modern interiors and historical elements, the hotel delights guests as much as employees. Our team takes care of unique experiences and unforgettable stays. Are you our new team member who will support us as a receptionist starting 01 October 2026 or by arrangement? You will work between Monday and Sunday at a 60-80% workload, usually from 07:00 to 16:00 or from 13:30 to 22:30. Your area of responsibility: --------------------- • Ensuring the workflow at the reception • Receiving, looking after, and seeing off hotel guests • Processing and fulfilling guest requests • Check-in and check-out of hotel guests • Operating the telephone and information center • Receiving and processing incoming reservations • Carrying out professional complaint management • Creating and processing daily closings • Maintaining booking channels • Carrying out various administrative tasks • Compliance with and implementation of the <<Sorell Standards>>, hygiene, and occupational safety guidelines Your strengths: -------------- • Completed training in the hotel industry or experience at the Front Office / reception • Strong guest orientation as well as enjoyment of direct contact with international hotel guests • Experience in check-in / check-out as well as in professional guest care • Very good communication skills and a confident, friendly appearance • Experience in handling reservations as well as booking platforms and reservation systems • Structured, reliable, and resilient way of working even in hectic situations • Good IT user knowledge (Front Office systems, MS Office) as well as affinity for administrative tasks and daily closings • Very good German and English skills, other languages an advantage With us you will find: ------------------- • En guete Job • Dynamic working environment • Freedom for ideas and creativity • Scope for development • Corporate culture characterized by responsibility and trust