Apprenticeship Retail Specialist (01.08.2027-31.07.2030, focus on Creating Shopping Experiences)

Who you are This is the right place for you if you would like to apply for the following apprenticeships: • Retail Assistant EBA • Retail Specialist EFZ (focus on Creating Shopping Experiences) • Retail Specialist EFZ with Federal Vocational Baccalaureate (focus on Creating Shopping Experiences) WICHTIG: Be sure to look at the details of the recruitment process under «Gut zu wissen»! WHO YOU ARE As an apprentice at IKEA Schweiz, you are not on your own - you are part of a large apprentice community. Together, you will experience how exciting and varied it is to work in an international company, take on responsibility, and develop yourselves. Because during your apprenticeship, we will show you step by step everything you need to stand securely in professional life after your training and achieve your own goals. In sales, you are right in the middle of it: You help our customers find the right things for their homes - friendly, honest, and competent. You enjoy approaching people and offering them an IKEA shopping experience that they like to remember. You don't have to know everything yet! The important thing is that you are curious, enjoy learning, and want to contribute at IKEA. To ensure you fit well with us, ideally you bring the following: • You enjoy being with other people and feel comfortable when talking to people. • You are interested in living, furniture, and interior design - you like to decorate your room, look at decor ideas, or try things out yourself. • You are a good listener and try to understand what others need - for example, when someone asks you for advice or wants help. • You enjoy working in a team, for example during group work in school or in a club, but can also complete tasks independently. • You can generally organize yourself: you mostly manage homework, exams, and hobbies well. • You are confident using a computer or tablet, speak German very well, and already understand a little English. You are responsible for • You learn how to create a special IKEA experience together with your team - so that our customers feel welcome and want to come back. • You practice how to actively advise our customers: You show them products, explain interior design ideas, and can explain our services such as transport or assembly to them in a simple and understandable way. • You find out how to ensure that customers are satisfied with your advice and leave the home furnishing store with new ideas for their homes. • You learn how to keep your sales area tidy and clear: refilling shelves, presenting products beautifully, and ensuring that everything looks inviting. • You work together with different departments in the home furnishing store - for example, with our Interior Designers - and help to develop new ideas and solutions for our customers. GOOD TO KNOW Please submit your application online. Unfortunately, we cannot consider applications via e-mail or post. Add the following files to your profile: • your CV or a document with more information about you\* - so we can see who you are, what is important to you, and what makes you special. • the reports from the last two school years - this allows us to see if you are ready for an EBA or EFZ (with or without BM). We want to be open and honest: unexcused absences make us uncertain about whether you have enough motivation for the rather demanding vocational school. If you have absences, a short explanation in your application would help us better understand your situation and correctly assess your motivation. • voluntary attachments such as trial internship reports or personal works/projects that you are proud of \* Supplement: A cover letter is not mandatory for us. We are looking for people who fit us and are motivated to do their apprenticeship at IKEA. Therefore, we invite applicants who are in the shortlist to an afternoon at the IKEA home furnishing store to get to know each other and so that you get an initial insight into how an apprenticeship at IKEA works. This makes the decision easier for all of us afterwards - for you and for us. \* the Get-to-know-you Day takes place on 21.09.2026 at the Dietlikon home furnishing store. More information about the application process as well as our most important application tips can be found on our website: www.ikea.ch/berufsbildung Oh yes, look, as an apprentice at IKEA Schweiz, there are nothing but advantages! • IKEA covers all mandatory costs of your apprenticeship, and you are even provided with a laptop for this period. • You are part of a large apprentice community with over 100 apprentices throughout Switzerland. • Good grades, good reward: With good school grades, a semester gift awaits you. • You have fixed learning hours in the company so that you can complete your tasks - and yet still have enough time for friends & hobbies. • You don't just get to know one corner: During the apprenticeship, you change various departments in your field of expertise. • A vocational trainer is by your side, gives you feedback, and supports you on your way. • Fancy a mini-abroad at IKEA? If you want, you can do a short exchange in another home furnishing store during your apprenticeship - and after the apprenticeship, many international opportunities are naturally open to you. • And: Have you discovered our TikTok channel yet? Our apprentices can participate voluntarily and give insights behind the scenes.