Central Dispatch Operator with Patrols/Rounds/Intervention at 70% + Bonus - Evolving into Dispatch Head at 90%

• 05 August 2026 • 70 - 90% • Indefinite duration • English (Intermediate), French (Native language) • 22 avenue du Mail, 1205 Genève • Log in to see the jobup.ch salary estimation Are you experienced in video surveillance and alarm systems? Are you very comfortable in a closed IT and technical environment? Do you appreciate providing services with high added value? Do you possess a good decision-making spirit and a great sense of responsibility? Do you wish to take on new challenges in the service of security and work in a demanding setting? If yes, continue reading and join us! What you can contribute: ### • Management and processing of alarms (fire, intrusion, aggression, technical) • Dispatching of intervention agents or official emergency services • Responsibility for dispatches outside of operating hours • Ensuring the processing of shifts starts and ends, security calls, etc. • Ensuring the monitoring of sensitive vehicles via geolocation • Processing client calls outside of the management's opening hours • Management of administrative tasks related to the central station's activity • Processing emergencies in relation to dispatching • Assessing and prioritizing actions to be taken in the management of particular situations • Processing remote openings of client sites • Management of video surveillance and access control of external buildings • Control rounds via video surveillance • Management of the remote activation/deactivation of alarm systems • Emergency staff planning • Ensuring operational decision-making for the Geneva management • Schedule: 4x12 (4 working days from 6am to 6pm followed by 4 rest days x2 rotations, and then 4 night shifts from 6pm to 6am, followed by 4 rest nights x2 rotations) • Patrol/round/intervention services at 25-30% during the learning of Dispatch Operator • Progressive decrease of the patrol/round/Intervention activity rate in favor of the Dispatch rate What you bring: ### • Honorability without criminal record • Swiss nationality, Permit C, B with authorized lucrative activity (for more than 2 years if Third-State) or EU/EFTA national • Category B driving license mandatory for use of service vehicles • Perfect mastery of spoken and written French and fluent spoken English min. B2 • Mastery of IT tools and usual means of communication (telephone, radio, e-mail, fax, etc.) • Good writing skills • Ability to work both autonomously and in a team in a closed space (Alarm and Dispatch center) • Experience as an operator in an alarm/dispatch center or similar activity, an asset • Experience in a security lodge and/or in rounds and intervention of at least 6 months are other assets • Good knowledge of the topography of Geneva, an additional asset • Emotional resilience and ability to handle difficult situations while maintaining performance • Ability to manage priorities in exceptional conditions under tight deadlines and sustained flows • Ease in a technical environment and with the telephone, sense of contact and customer service What we offer you: ### • A start date to be agreed upon and workplace in Geneva • A fixed CDI contract monthly at 70% with salary x 13, evolving to 90% • A x 13 Security Dispatcher bonus • Modern professional equipment • A specific introduction to your new activity • Development possibilities according to your skills • The best training in the private security sector Don't wait any longer and join the Swiss leader in security! ## Apply here now! ## *Please note that no information will be given by telephone.* *Applications by mail, email, or incomplete applications cannot be taken into consideration.*