Partnership Manager (m/w/d) Switzerland

Strategic Partnerships. Real Impact. Since 2016, PAIR Finance has been shaping the digital transformation of the debt collection industry - data-driven, empathetic, and with proven success. Our AI-based technology enables automated and personalized communication, increasing repayment rates and creating sustainable trust between debtors and our clients. Currently, we are active in twelve European countries and are continuously growing - also in Switzerland. For our team in Zurich, we are currently looking for a Partnership Manager (m/w/d) who will support our B2B clients in the Swiss market with foresight, communication skills, and initiative - in close collaboration with our Europe-wide partnership team. Our application process The process includes four stages: three digital interviews via Teams and a final round on site in our office in Zurich to get to know the team personally. After each round, we internally evaluate whether to continue the process. Changes to the process are reserved. You will support our B2B clients in the Swiss market - from structured onboarding to long-term development of the partnership, taking into account the local regulatory framework (SchKG, FINMA). As a contact person for our clients, you will proactively coordinate concerns, find pragmatic solutions, and ensure smooth communication - in German, French, and English. You will collect insights from client conversations and internal processes and bring them into the team in a structured way to further develop products, services, and processes. You will maintain and optimize our CRM system and contribute to making it more efficient and user-friendly. You will monitor market trends and relevant KPIs in the Swiss debt collection market and help to derive concrete measures to strengthen our partnerships. You will occasionally participate in trade fairs, conferences, and industry events - otherwise, you will work from Zurich and support your clients digitally or personally on site (within Switzerland). You will work on cross-functional projects in the areas of partnership, sales, and operations and take on more responsibility step by step. Language skills: Swiss German - fluent French - fluent English - fluent Italian - nice-to-have Must-haves: Successful degree in business administration, psychology, marketing, or a comparable qualification. First professional experience in B2B account management or partnership management. Strong partner orientation with a deep understanding of the needs of business customers and a consistently solution-oriented approach. Analytical thinking and secure handling of Excel for data-based decision-making. Nice-to-haves: Secure handling of CRM systems (e.g., Monday.com, Salesforce, HubSpot, etc.). Experience with AI tools like Claude/ChatGPT and with Vibe Coding. Knowledge in adjacent areas such as sales operations, business development, or inside sales. Experience in the FinTech environment or in a rapidly growing, digital company. Existing B2B network in Switzerland. At PAIR Finance, customer focus, transparency, and integrity are at the center of our actions - all employees live these values. Just as important to us are innovation and the drive to actively move things forward. As a technology-driven company, we rely on AI and smart tools to become even better. We are looking forward to team members who share this enthusiasm, think creatively, and enjoy taking new paths. Do you identify with these values? Then we look forward to getting to know you! Location & working model Zurich - Hybrid Within the first 6 months: 2-3 days per week in the office After that, at least 1-2 days/week, with possible additional presence at events such as on-site appointments with clients, workshops, events, etc. Compensation & benefits Attractive, competitive salary Permanent contract, flexible working hours & 28 days of vacation Growth & development Structured onboarding with clear goals from day one Continuous mentoring by an international, experienced team Focus on ownership, fast learning curves, and real development Culture & team Flat hierarchies with a transparent and appreciative feedback culture Regular 1:1s, All-Hands & Performance Cycles Diverse, international teams (30+ nationalities) Great summer and Christmas parties as well as regular team events Your contact person for this position is Jasmin Baldrich. If you have any questions, feel free to write us an email at jobs@pairfinance.com – we look forward to hearing from you! More about PAIR Finance and our work environment can be found on our website and on our career page.