Assistant Front Office Manager (m/f) Winter Season 2026/2027

• 15 August 2026 • 100% • Indefinite duration • Arosa Assistant Front Office Manager (m/f) Winter Season 2026/2027 The Tschuggen Grand Hotel in Arosa is a 5-star superior luxury hotel located at 1,800m altitude in the mountains of Grisons. As one of the four houses of "The Tschuggen Collection", our establishment offers 128 individually designed rooms, suites and mountain lofts, as well as four elegant restaurants - including the gastronomic highlight La Brezza with 19 Gault&Millau points & 2 Michelin stars - as well as an impressive 5,000 m² spa oasis, designed by Mario Botta. OUR VISION - We restore the value to your time. Are you a passionate, empathetic, appreciative and respectful host? Then you are in the right place. Start from mid-November 2026 until end of March 2027 ? YOUR PROFILE Completed professional training with experience in a similar position Professional experience desired in 5-star establishments Fluent mastery of German and English required, any other language is an asset Team spirit, sense of responsibility and flexibility Neat appearance and professional behavior Empathic and discreet personality as well as a service-oriented attitude Organizational talent, capable of maintaining an overview even during busy periods ? YOUR TASKS Direction of the FO sector in the absence of the Front Office Manager Execution of all tasks related to the reception Ensuring the smooth running of morning and evening shifts using checklists Management of debtors as well as debt collection Filing and accounting of deposits and advance payments, reporting on this to the Front Office Manager and the management Processing of the daily closing as well as correction of discrepancies Management of the cash desk for all Front Office employees, daily cash and banking operations Sale and handling of room reservations OUR ADVANTAGES - What you can expect from us: Attractive staff accommodation near the hotel Balanced menu in our trattoria for employees with vegetarian & vegan options 24/7 access to our fitness center Local benefits such as special rates in sports shops, ski passes and much more Special rates for overnight stays in our "The Tschuggen Collection" establishments as well as in the Swiss Deluxe Hotels Do you feel concerned - Apply now! We look forward to receiving your application dossier - preferably digital: Cover letter Complete CV with photo Certificates & diplomas Ennio Loffreda Tschuggentorweg 1 7050 Arosa team@tschuggen.ch T : 081 378 90 30