Customer Service Specialist (FR/DE) H/F

Altrajob is looking on behalf of one of its clients, an industrial company located in Guin (FR), for a: Customer Service Specialist (bilingual French/German) H/F >>> Your missions: Manage customer orders from A to Z Respond to customer requests (FR/DE) and propose adapted solutions Process and follow up on complaints Collaborate with internal teams (sales, logistics, production) Monitor deliveries and inform customers Update data in the ERP Participate in the continuous improvement of the customer service >>> Your profile: Commercial or administrative training (CFC or equivalent) Experience in a similar position, ideally in customer service or ADV Excellent command of French and German (minimum C1) Ease with computer tools Sense of service, good interpersonal skills and customer focus Organization, rigor, autonomy and priority management >>> Our client offers: A long-term temporary mission within an industrial company A 100% position with varied and responsible tasks A modern and friendly working environment Attractive working conditions, in line with your experience >>> Recruitment process: If this position interests you, we will be delighted to review your application. Please send us a complete file (CV in French, work certificates and diplomas) via the link indicated in the announcement. No cover letter is required. We guarantee a strictly confidential treatment of your file and we undertake to respond to each application, whether it is selected or not. >>> About Altrajob: Since 2008, Altrajob has been the preferred partner of talents and companies on the Fribourg job market. Specialist in fixed and temporary placement, our agency offers personalized support at every step of the recruitment process. Thanks to a team of 7 committed collaborators present in Bulle, Fribourg and St-Aubin (FR), Altrajob puts at your disposal a diversified choice of professional opportunities - from employee to executive - to meet your needs, in all sectors of activity. jpid5e54138jm jpit0627jm jpiy26jm