Team Leader Technical Customer Service 100%

KSU A-Technik AG is a family-run company in its second generation. We are the leading overall provider in Switzerland in the premium range of workshop equipment, car washes and tools in the vehicle and transport sector. Our strength lies in our premium products from renowned manufacturers, known for quality and durability, and on the other hand, we offer our customers excellent, competent and reliable service. Our employees actively contribute to the success of our company. We act as a team and see our customers and manufacturers as partners! To strengthen our customer service in Wohlen AG, we are looking for you as an active team member and representative of our company: Team Leader Technical Customer Service (m/w) 100% Your tasks: Responsibility for scheduling and order processing for service, repairs and installations Leadership of the assigned service technicians Compliance with maintenance schedules Creation of quotes and cost estimates Planning and implementation of internal and external training Technical clarification with suppliers, billing of deployments and procurement of spare parts Active promotion of the company image within and outside the company Reporting directly to the department head and operational support of other team leaders in the diverse daily business Your profile: You are a strong personality from around 30 years old and ideally have several years of professional experience as a service technician or dispatcher and further education in the commercial sector Your technical basic training, preferably in the automotive sector, helps you to analyze technical problems in a solution-oriented way Good user knowledge of MS-Office is one of your strengths You are a team player with independent and structured working methods You communicate very well in German and Swiss German in word and writing Our offer: Diverse and responsible position in an exciting environment Flexible working time model, collegial corporate culture and modern employment conditions Vibrant company with flat hierarchy, dynamic team with room for development Careful introduction to our diverse product portfolio Have we sparked your interest? We look forward to your application dossier with photo. Personnel and company consultants are asked to only send dossiers to us after prior consultation. jid74397fbjm jit0521jm jiy26jm