Deputy Head of Customer Service 80-100%

Deputy Head of Customer Service 80-100% As the only company in the country, Zucker AG extracts natural sugar from sugar beets. During the sustainable processing, various animal feeds and pectin are also produced. In this interesting and versatile environment, around 270 employees work at two locations. For our company, we are looking for a/an Deputy Head of Customer Service 80-100% at the location in Aarberg BE Your possibilities Maintaining contact with customers regarding the delivery of sold products Operational responsibility for day-to-day business Ensuring high service quality and timely processing Assistance in the planning of customer service personnel resources across both locations Responsible for monthly closing, controls, reconciliations and invoicing Continuously reviews process flows and implements improvements, particularly using new technologies Your profile Commercial basic training or business administration degree Experience in customer service, internal sales is desirable Very good networked thinking, process-oriented Willingness to take on responsibility Service-oriented personality Good language skills in German, French and English Good IT skills and experience with ERP Our environment Modern working conditions in a sustainable production company Future-oriented fields of action and personal development opportunities Opportunity to actively optimize and further develop processes Committed team and collegial corporate culture Our "Zückerchen" (perks) at a glance 40.5-hour week Free Half-Fare travelcard Possibility for home office Possibility to purchase additional vacation weeks Flexible working hours (annual working time model) Own pension fund with higher benefits than legally required 5 weeks vacation, 6 weeks vacation from age 51 Free parking Generous participation in internal and external training offers Company-specific collective labor agreement with many advantages 16 weeks 100% paid maternity leave, 3 weeks 100% paternity leave + birth allowance Canteen (only Frauenfeld) Work location Zucker AG Radelfingenstrasse 30 3270 Aarberg Interested? von Grünigen, HR Business Partner, looks forward to your application and will be happy to provide you with further information. von Grünigen HR Business Partner APPLY NOW PERSONNEL CONSULTANT FacebookInstagramLinkedinYoutube jpid5475f1djm jit0730jm jiy26jm