Debt Collection Clerk

Those who join Assura unfold in a cooperative and dynamic working environment in which everyone contributes to a meaningful task. Day after day, we take care of our customers with full commitment and expertise and support them with their health questions. Do you want to join us too? Nice to meet you! Debt Collection Clerk In the debt collection area, we contribute daily to ensuring that financial processes are handled correctly, efficiently, and responsibly. Our teams use expertise and accuracy to ensure that outstanding claims are processed professionally and sustainable solutions are found for customers as well as service providers. In this function, you actively participate in the debt collection process, carefully examine facts, make well-founded decisions, and ensure high-quality and service-oriented performance processing. What you achieve daily You process and record payment orders, seizure certificates, and certificates of loss, and delete completed cases. The booking of payments from customers, debt collection offices, and municipalities is among your central tasks. As a contact person, you competently assist and inform customers, authorities, and offices – by telephone, via e-mail, or in personal exchange. You reliably take over general secretarial work and thus contribute significantly to a smooth process. What you bring to the team You bring a completed training in the commercial or a comparable field. With your independent and reliable way of working, you take responsibility and set priorities with a focus on customer satisfaction and service quality. Thanks to your experience in the field of reminders and debt collection, you also find your way in complex issues and support our customers competently. With your sound MS\-Office\-knowledge, you work precisely and carefully – and communicate effortlessly in your German mother tongue; French or Italian skills are also a welcome plus. Your advantages 40 hour week (at a 100% workload) Flexible working time model with home office Welcome Day and internal specialist training Duration of employment: limited until 31\. January 2027 Start of position: immediately or by arrangement jpid991e8d8jm jit0625jm jiy26jm