Training Manager

L’ISFB is the Competence and Career Center for Training Manager L’ISFB is the Competence and Career Center for banks and financial institutions in French-speaking Switzerland. The Institute offers specific services in the banking and finance field regarding Continuing Education, Certifications, Career Development and Network Outreach. Created in 1987 in the form of a non-profit professional association recognized for public utility, l’ISFB now brings together more than fifty establishments from the banking and financial sector across French-speaking Switzerland. To meet the increase in our business volumes, we are looking for a Training Manager (60%) Your mission At the heart of the operations of the professional association dedicated to the training and skill development of bankers, you ensure the coordination, organization and operational monitoring of l’ISFB's products and services across their entire value chain. A true interface between stakeholders, participants and internal teams, you actively contribute to guaranteeing a quality, fluid and professional experience, in line with the excellence standards of the Swiss banking sector. The main tasks Ensure the operational management of assigned products Master the products across their entire value chain Guarantee versatility between the different products in the catalogue Plan and organize training sessions as well as associated services Coordinate speakers and participants and ensure administrative follow-up Contribute to the optimization of product production Apply internal and external quality standards Provide first-level advice by telephone and e-mail to a general public clientele Your profile Academic training at bachelor level (law, economics, science) Excellent administrative rigor High sense of organization and priorities Coordination capacity and strong versatility Orientation towards quality, precision and reliability Interpersonal skills and excellent oral and written communication French native language and English level C1 Banking sector experience: a definite advantage Conditions Work on site, 3 days per week to be defined jpidbd02e90jm jpit0832jm jpiy26jm