Technical Support Specialist 60 - 100%

Technical Support Specialist 60 - 100% Technical Support Specialist 60 - 100% at clevergie ag We are an innovative energy technology company in the areas of electricity, heat, and mobility. High-quality solutions surrounding renewable energies are our core competence. Quality and reliable customer support are at our center. We are looking for a motivated Technical Support Specialist (60 - 100%) who will strengthen our team and support us in driving the energy transition forward. You are enthusiastic about the support and assistance of our customers with technical questions and malfunctions. the telephone customer contact and the joint development of suitable solutions. the analysis and rectification of technical malfunctions via remote access. the monitoring of our customers' systems as well as ongoing error evaluation and yield monitoring. the coordination and forwarding of malfunction cases to our service technicians. technical clarifications with suppliers and manufacturers. the processing of warranty and service cases. administrative work within the service department. You impress us with completed basic training in the technical or commercial field. as a communicative, customer-oriented personality who enjoys telephoning and responds attentively to customer requests. with technical understanding and interest in renewable energies. with basic knowledge in electrical and network technology or the willingness to acquire these. through an independent, reliable, and solution-oriented way of working. with the ability to quickly familiarize yourself with digital platforms, monitoring portals and online forms from manufacturers. with organizational talent and calmness in hectic situations. with openness to new things and professional development. with good German skills, English is an advantage. What you can look forward to Modern employment conditions and flexible working hours. A varied activity in a future-oriented industry. Direct contact with our customers, technicians, suppliers and manufacturers. The opportunity to actively help shape our service processes. A careful introduction to our systems and products. A motivated team with short decision-making paths. How to apply. Have we aroused your interest? Then we look forward to your application. Limbach, Head of Service, will be happy to provide you with further information: jpid1de43afjm jit0626jm jiy26jm