Head of Blood Donor Contact Center 80%, start date 01.09.2026 or to be agreed

You Head of Blood Donor Contact Center (m/f/x) 80%, start date 01.09.2026 or to be agreed You want to take on a meaningful challenge where human beings are at the heart of your mission? For our blood donor contact center in Sion, we are looking for a committed and motivated manager. In collaboration with your team, you will contribute to retaining and supporting blood donors, while playing an essential role in the solidarity chain that saves lives. Head of Blood Donor Contact Center (m/f/x) 80%, start date 01.09.2026 or to be agreed Your missions As a group leader, you will ensure the management of a team of about ten people within the blood donor contact center With your team, you will essentially contribute to ensuring the blood supply in our regions thanks to targeted invitations to blood donors You will provide comprehensive advice on all questions related to blood donation You will manage the distribution of labile blood products You will guarantee and continuously develop the quality of our services Your skills CFC commercial employee or equivalent title, completed by higher education (federal certificate, ES diploma, CAS or Bachelor HES) in the field of management, customer relations, marketing or management Experience in team management and in the service sector (telephony, tourism) Ability to unite and support a team, keen sense of communication Pragmatism and autonomy, solution-oriented, excellent relational skills and experience in customer follow-up Excellent command of French with good knowledge of German Proficiency in CRM and Marketing Automation tools is an asset About us You will find an interesting and exciting job with us in a pleasant working environment with very good social conditions. Part-time work is valued and development and collaboration opportunities in a bilingual environment are privileged. Do you want to participate in a humanitarian tradition and design the future with us? We look forward to receiving your complete application at the address \<\>. For more information, you can contact Mr. Adrian Fluri, Head of the Donor Relations & Communication department at tél. . jpid5ee8d7djm jpit0626jm jpiy26jm